Mental Health Worker I, Patient Support

Sutter Health•Auburn, WA
•$27 - $38

About The Position

Provides assistance and care for patients, ensuring that their psychiatric and physical needs are met. Gathers and reports observational data, assists with activities of daily living, and monitors patient conditions. Builds patients’ and their families’ or support groups’ confidence and cooperation through competent assessment, attentive monitoring and care, and effective communication. Follows local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety and deliver optimal patient care. The role includes helping patients with eating, bathing, and movement.

Requirements

  • High school diploma or equivalent education/experience; equivalent experience may be accepted in lieu of the required degree or diploma.
  • Knowledge of mental health principles, perspectives, and equipment used to treat patients with varying disorders.
  • Working knowledge of clinical diagnoses for the mental health population.
  • Ability to interpret written, oral, diagrammatic, or scheduled information and instructions.
  • Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
  • Time-management and organizational skills, including the ability to prioritize assignments and work within standardized procedures and scientific methods.
  • General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
  • Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
  • Ability to identify, evaluate, and resolve standard problems by selecting from established options.
  • Ability to ensure the privacy of patients’ protected health information.

Responsibilities

  • Assist with patient care and help meet patients’ psychiatric and physical needs.
  • Gather and report observational data and monitor patient conditions.
  • Assist patients with daily activities, including eating, bathing, and movement.
  • Communicate effectively with patients, families or support groups, and other healthcare providers.
  • Protect patient privacy and comply with applicable regulations, codes, policies, and procedures.
  • Prioritize assignments, manage multiple tasks, and meet deadlines.
  • Build collaborative relationships with peers and healthcare providers.
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