Mental Health Worker I, Patient Support

Sutter Health•Auburn, WA

4d•$27 - $38

About The Position

The Mental Health Worker I provides assistance and care for patients, helping ensure that their psychiatric and physical needs are met. The role gathers and reports observational data, assists patients with daily living activities, and monitors their conditions. Through competent patient assessment, attentive monitoring and care, and effective communication, the worker builds the confidence and cooperation of patients, their families or support groups, and other healthcare providers. The role follows applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety while delivering patient care.

Requirements

High school diploma or equivalent education/experience; equivalent experience may be accepted in lieu of the required degree or diploma.
Knowledge of mental health principles, perspectives, and equipment used to treat patients with varying disorders.
Working knowledge of clinical diagnoses for the mental health population.
Ability to interpret information and instructions provided in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Well-developed time-management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to ensure the privacy of patients’ protected health information (PHI).

Responsibilities

Provide assistance and care to meet patients’ psychiatric and physical needs.
Gather and report observational data and monitor patient conditions.
Assist patients with daily living activities, including eating, bathing, and movement.
Communicate effectively with patients, families or support groups, and healthcare providers.
Protect patient privacy and comply with applicable regulations, codes, policies, and procedures.
Prioritize assignments and meet deadlines while working within standardized procedures.
Work independently and as part of a team, including in an environment with interruptions.
Identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Build collaborative relationships with peers and other healthcare providers.