Mental Health Transportation Van Driver

A CARING ALTERNATIVE LLCMorganton, NC
Onsite

About The Position

The Mental Health Transportation Driver is responsible for safely transporting clients to and from a mental health facility, appointments, and community-based services. This role requires a high level of professionalism, patience, and compassion when interacting with individuals experiencing mental health challenges.

Requirements

  • High school diploma or equivalent required
  • Valid driver’s license with a clean driving record
  • Minimum age requirement (typically 21+, depending on insurance)
  • Background check and drug screening required
  • Safe driving history required
  • Strong interpersonal and communication skills
  • Compassion, patience, and respect for individuals with mental health conditions
  • Ability to remain calm in stressful or unpredictable situations
  • Good judgment and problem-solving skills
  • Reliability and strong time management skills
  • Ability to maintain confidentiality (HIPAA compliance awareness)

Nice To Haves

  • Previous experience driving passengers or working in healthcare/social services preferred
  • CPR/First Aid certification (or willingness to obtain)
  • Knowledge of defensive driving techniques
  • Training in mental health awareness may be provided or required

Responsibilities

  • Safely operate a company van to transport clients to scheduled destinations (appointments, programs, residences, etc.)
  • Assist clients in boarding and exiting the vehicle when necessary
  • Ensure all passengers follow safety guidelines, including seat belt use
  • Maintain a calm, respectful, and supportive environment during transport
  • Observe and report any client behavioral or medical concerns to appropriate staff
  • Adhere to all traffic laws and facility transportation policies
  • Perform routine vehicle inspections (fuel, oil, tires, cleanliness) and report maintenance needs
  • Keep the vehicle clean, sanitary, and presentable at all times
  • Maintain accurate transportation logs, schedules, and incident reports
  • Communicate effectively with staff regarding schedules, delays, or client issues
  • Respond appropriately in emergency situations, following facility protocols
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