About The Position

The Mental Health Technician provides supervision and support to child, adolescent, or adult patients in a treatment or educational setting. The role helps maintain a safe and secure environment that supports treatment and educational effectiveness, while aligning work with the medical center’s mission and values. The position monitors and documents patients’ physical, physiological, and behavioral status; reports observations to supervisors; supports patient safety and comfort; participates in treatment planning and group activities; and assists patients with daily living and behavioral or crisis situations. The technician also contributes to staff training and meetings, professional development, a hospital or medical center committee or project team, and exceptional customer service.

Requirements

  • A bachelor’s or associate degree in psychology or mental health, or a high school diploma/GED and two years of direct patient care experience in a mental health facility.
  • Strong knowledge of crisis intervention techniques.
  • Ability to handle patient care documentation, including charts and medical histories.
  • Proficiency in preparing and maintaining accurate patient records.
  • Excellent verbal and written communication skills.
  • Ability to interact professionally with mental health professionals, patients, and family members.
  • Ability to provide compassionate and appropriate care to individuals with mental, emotional, and developmental disabilities.

Responsibilities

  • Monitor and document patients’ physical, physiological, and behavioral status to assess progress toward established treatment goals.
  • Report patient observations to supervisors according to prescribed procedures and standards.
  • Provide care that promotes patient safety, comfort, and a supportive environment.
  • Participate in the development and implementation of treatment plans and programs.
  • Attend and contribute to group sessions, training activities, and staff meetings.
  • Participate in professional development through educational programs, in-service trainings, and workshops.
  • Assist patients with activities of daily living and support them during behavioral difficulties or crisis situations.
  • Serve on at least one hospital or medical center committee, task force, or project team to enhance patient care or workplace operations.
  • Demonstrate exceptional customer service in all interactions.
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