Mental Health Technician

Mass General Brigham•Salem, MA
•$22 - $28•Onsite

About The Position

The Mental Health Technician provides direct care to patients with psychiatric disorders, ensuring their safety and well-being and supporting the maintenance of a therapeutic milieu. The role assists with the care and treatment of psychiatric, drug, and alcohol patients and works with patients, families, and the health care team. This is an onsite position at North Shore Medical Center, Inc., with 36 scheduled hours per week on a day shift consisting of 12-hour shifts from 7 a.m. to 7 p.m. The technician must have a high school diploma or equivalent and Basic Life Support (BLS) certification. Related experience of 0–1 year is preferred. Successful completion of CPI training is required within 30 days of hire. The position involves frequent standing, walking, lifting with an assisted device, carrying, balancing, reaching, and fine and gross manipulation, as well as constant feeling, near and far vision, talking, and hearing.

Requirements

  • High school diploma or equivalent.
  • Basic Life Support (BLS) certification.
  • Successful completion of CPI training within 30 days of hire.
  • Ability to work collaboratively and independently.
  • Ability to operate within an Electronic Health Records (EHR) system.
  • Ability to manage multiple, competing priorities successfully.
  • Basic computer skills.
  • Ability to work effectively with patients, health care team members, facility personnel, and families or supportive others.
  • Ability to listen attentively, understand others’ points, ask questions as appropriate, and avoid interrupting at inappropriate times.

Nice To Haves

  • Related experience of 0–1 year preferred.

Responsibilities

  • Assist with care and treatment of psychiatric, drug, and alcohol patients.
  • Advocate for patients who may be vulnerable or need additional support.
  • Provide parent and family counseling, including Parent Management Training and Family Systems interventions.
  • Follow guidelines for patients on special status, including suicide, sexual abuse, or AWOL precautions.
  • Provide accurate shift-to-shift reports and remain on the unit while the incoming shift is in report.
  • Maintain professional boundaries in relationships with patients.
  • Complete and file required documentation in a timely manner.
  • Ensure patient safety and well-being and support maintenance of the therapeutic milieu.

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials, premiums, and bonuses as applicable
  • Recognition programs
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