Mental Health Technician

Nexus Health Systems • San Antonio, TX

4d • Onsite

About The Position

The Mental Health Technician provides direct care, supervision, and therapeutic support to adolescent residents in a structured residential treatment environment at Nexus Neurorecovery Center in San Antonio, Texas. The facility serves adolescent females who need structured behavioral health treatment and therapeutic support. The MHT works under the direction of the MHT Manager and licensed clinical staff to maintain a safe, trauma-informed, and supportive environment and to assist residents with daily routines, behavioral interventions, and treatment goals.

The role involves supporting residents’ safety and well-being, assisting with activities of daily living, monitoring behavior, and helping residents follow schedules and treatment programming. The MHT supports individualized treatment plans, uses trauma-informed care and positive behavioral interventions, and assists with therapeutic and recreational activities. The position also includes documenting resident behavior and progress, communicating concerns to clinical leadership, collaborating with the multidisciplinary team, and following confidentiality, safety, and facility requirements.

Requirements

• High school diploma or GED required.
• At least one year of experience in behavioral health, residential treatment, or human services, or at least two years of college education required.
• Strong interpersonal and communication skills.
• Ability to remain calm and professional during stressful or challenging situations.
• Understanding of behavioral interventions, crisis prevention, and de-escalation techniques.
• Ability to establish appropriate professional boundaries with residents.
• Strong observation, documentation, and organizational skills.
• Ability to work collaboratively within a multidisciplinary treatment team.
• Basic computer proficiency and ability to document in electronic health records.
• First Aid and CPR certification required; certification must be current or obtained within 30 days of hire.
• Complete required de-escalation and crisis intervention training within 30 days of hire.
• Maintain all required facility competencies and certifications throughout employment.

Nice To Haves

• Associate’s or bachelor’s degree in Psychology, Education, Social Work, Behavioral Health, or a related human services field.
• Previous experience working with adolescents experiencing behavioral, emotional, or mental health challenges.
• Experience in residential treatment centers, psychiatric facilities, or other structured behavioral health environments.
• Familiarity with Meditech and Microsoft Office.

Responsibilities

• Provide direct supervision and support to adolescent residents and ensure their safety and well-being.
• Maintain a structured, therapeutic environment that promotes emotional stability, accountability, and personal growth.
• Assist residents with activities of daily living, including personal hygiene, grooming, meals, and daily routines.
• Monitor resident behaviors and respond appropriately to behavioral or emotional challenges.
• Ensure residents follow established schedules, treatment programming, and facility expectations.
• Transport residents to appointments and treatment-related activities as assigned.
• Support individualized treatment plans developed by the multidisciplinary clinical team.
• Use trauma-informed care principles and positive behavioral interventions.
• Apply approved crisis prevention and de-escalation techniques when responding to challenging behaviors.
• Encourage healthy coping mechanisms, emotional regulation, communication skills, and positive social interactions.
• Assist with therapeutic activities, recreational programming, community meetings, and skill-building groups.
• Model professionalism, empathy, consistency, and appropriate boundaries.
• Document resident behaviors, interventions, incidents, and progress accurately in the electronic health record.
• Communicate changes in resident behavior, emotional status, or safety concerns to clinical leadership.
• Collaborate with nurses, therapists, behavioral health professionals, and other treatment team members.
• Participate in treatment team meetings, staff training, and ongoing professional development.
• Maintain confidentiality and comply with HIPAA regulations and facility policies.
• Promote a safe and respectful treatment environment for residents and staff.
• Follow safety protocols, behavioral intervention procedures, and emergency response guidelines.
• Identify and report potential safety concerns, incidents, or changes in resident condition.
• Support residents’ rights, dignity, and individual treatment needs.
• Maintain required training and competencies related to resident safety, behavioral health, and crisis intervention.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED