Mental Health Support Specialist Relief Staff - McAndrews House (Burnsville, MN)

People Incorporated Mental Health Services•Burnsville, MN
•$21 - $21•Onsite

About The Position

People Incorporated Mental Health Services is hiring Mental Health Support Specialist Relief Staff to provide scheduling relief within its Long-Term Residential programs. This entry-level role supports clients in a supportive environment through person-centered engagement and interventions, medication administration, general program oversight, and safety. The primary location is McAndrews House in Burnsville, Minnesota, which operates 24/7, but staff may also work at other Long-Term Residential locations in the Twin Cities metro, sometimes with limited notice. The role requires onsite physical presence. Staff must work at least 16 hours per pay period (every two weeks). Some shifts are planned in advance with the individual, supervisor, and program to ensure coverage; the remaining schedule is flexible, with staff choosing from program-identified open shifts. Full-time staff participate in an on-call rotation. Team meetings are mandatory. The hiring rate is $20.50 per hour. External candidates are eligible for a $1,000 hiring bonus, and the position is eligible for a shift differential based on hours worked. Specific compensation may depend on experience, qualifications, location, and internal equity. People Incorporated provides a tobacco-free environment and does not sponsor employment visas or immigration benefits; applicants must be legally authorized to work in the United States without current or future employer sponsorship. The organization is an Equal Employment Opportunity employer and values a diverse workplace.

Requirements

  • High school diploma or GED.
  • In addition to a high school diploma or GED, meet at least one of the following: be enrolled in a program pursuing a bachelor’s or Associate of Arts degree in a health or human services field; have one year of experience working with the target population served; have experience as a certified peer specialist under Minnesota Statute section 256B.0615; or meet the requirements for unlicensed personnel under Minnesota Statute sections 144A.43 to 144A.483.
  • Pass the screening required by the Federal Human Services Office of Inspector General to verify eligibility to work in federally funded health care programs.
  • Pass a criminal background check.
  • Have a current driver’s license, good driving record, and valid insurance, if applicable.
  • Earn First Aid CPR AED and Medication Administration certifications upon hire and before independently working with clients, as required by the program.
  • Work a minimum of 16 hours per pay period (every two weeks).
  • Work onsite and be available to work at other Long-Term Residential locations, potentially with limited notice.

Responsibilities

  • Document client interactions in the organization’s Electronic Health Record and, when applicable, program-specific documentation systems, communicating clearly and concisely with clients, staff, and other relevant parties.
  • Interact effectively and demonstrate behavior consistent with organizational, division, and program customer-service and professional standards.
  • Administer medications according to organization and program policies and procedures.
  • Engage clients in daily activities using person-centered principles and develop and maintain relationships that support clients in meeting individual goals.
  • Provide crisis intervention and de-escalation for clients experiencing mental health symptoms or other emotional responses, prioritizing client and program safety.
  • Teach or coach independent living skills in line with individual goals or treatment plans.
  • Provide general program oversight and support safety.
  • Attend mandatory team meetings.
  • Full-time staff participate in an on-call rotation.

Benefits

  • Accrue up to 112 hours of Paid Time Off (PTO).
  • Accrue up to 48 hours of Earned Sick and Safe Time (ESST), in accordance with state and local requirements.
  • For full-time employees, up to 8 paid holidays per calendar year: 4 company-designated holidays and 4 floating holidays prorated based on hire date.
  • 403(b) retirement savings plan with a 3% employer match.
  • Multiple health and dental insurance plan choices.
  • Lifestyle Benefit: choice of a company contribution to a health savings account, student loan repayment assistance, or flex time.
  • Employer-paid short- and long-term disability insurance and life insurance.
  • Free access to People Incorporated’s Training Institute, with free CEUs and learning and education opportunities.
  • Eligibility for state and federal loan forgiveness programs.
  • External candidates are eligible for a $1,000 hiring bonus.
  • Shift differential based on hours worked.
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