Mental Health Clerk

CorrHealth•Brighton, CO

7d•$24 - $28•Onsite

About The Position

Under the supervision of the Health Services Administrator, the Mental Health Clerk performs clerical tasks in support of clinical treatment teams. The role assists consumers and members of the public by answering questions and providing information, helps enroll clients in treatment programs, types forms and documents, and completes documentation using information from consumers, team members, supervisors, or file records. The clerk also helps maintain recordkeeping systems. Work is performed inside a correctional facility, where employees may face risk of harm from inmates and exposure to blood-borne pathogens. Employees are expected to follow facility security rules and regulations to minimize danger or harm to themselves and others. The employee must comply with applicable laws, regulations, court orders, directives, and site policies, and treat team members, correctional personnel, inmates, and third parties with dignity and respect. A background check and pre-employment drug test may be required, as applicable.

Requirements

High school diploma or GED.
Current CPR/BLS certification.
Current TB test taken within one year.
Maintain all certifications, educational requirements, licensing, and other requirements for the position.
Communicate clearly and effectively, verbally and in writing, with coworkers, supervisors, jail administration, and patients.
Excellent verbal and written comprehension.
Excellent deductive reasoning and problem-solving abilities.
Excellent organizational skills.
Ability to use a computer and use or learn a variety of software, including site-specific computer programs.
Ability to appropriately and safely use standard medical equipment.
Ability to respect the dignity and confidentiality of inmates.
Ability and willingness to assist coworkers with job duties and work overtime if required; may act as a resource to coworkers.
Complete security training and orientation on facility safety policies and procedures.
Pass a background check and pre-employment drug test, as applicable.
Ability to remain stationary and move throughout the facility, including up and down flights of stairs; position oneself in different spaces; communicate and exchange accurate information; identify and detect objects and assess situations from various distances; and remain calm in stressful situations.
Frequently transport objects weighing up to 50 pounds.

Nice To Haves

Training in an accredited medical record program or at least one year of experience in an established medical record system is preferred.

Responsibilities

Assist consumers and members of the public with processing records and documents, including clinical documentation, insurance verification forms, and enrollment documents.
Take and transcribe minutes from team and other meetings as assigned, and provide general clerical support to the team supervisor.
Answer questions about departmental procedures and requirements, program requirements, scheduling information, and other activities.
Take messages and schedule appointments for team members.
Assist with completing forms and review documents for proper completion.
Type correspondence, forms, reports, contracts, and other documents, which may require knowledge of medical terminology and medical transcription.
Assist with writing, editing, and formatting documents, spreadsheets, brochures, and training materials.
Prepare and process purchase orders and other requisitions for equipment, supplies, and materials.
Maintain the departmental filing system.
Process and distribute mail to intended recipients.
Maintain confidentiality, dignity, and security of health records and protected health information in accordance with HIPAA requirements.
Follow facility security rules and regulations and applicable laws, directives, standards, and policies.
Treat coworkers, correctional personnel, inmates, and third parties with dignity and respect.