Mental Health Administrator 4 - Investigative Agent Supervisor (PN 20077577)

State of Ohio • Mount Vernon, OH

6d • Hybrid

About The Position

The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life. Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support: Inclusion, Partnership, Respect. The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. This position is unclassified per ORC 124.11(A)(9) and serves at the pleasure of the appointing authority. Hourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC. The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities. The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment. No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications. Requires travel throughout State of Ohio & may require overnight stay. Must be willing & able to secure a Driver License OR supply your own transportation. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes: Medical Coverage, Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period, Paid time off, including vacation, personal, sick leave and 11 paid holidays per year, Childbirth, Adoption, and Foster Care leave, Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more), Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ). Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. The Mental Health Administrator – Investigative Agent Supervisor oversees and manages the facility-wide investigative and incident management system. This role ensures timely, accurate, and compliant Major Unusual Incident (MUI) and Unusual Incident (UI) investigations, provides leadership to investigative staff, and maintains strong collaboration with internal and external partners. The Administrator serves as a key resource for maintaining regulatory compliance, identifying systemic risks, supporting corrective actions, and promoting a safe, accountable environment aligned with state and federal requirements. The position requires strong analytical skills, sound judgment, and the ability to lead investigative operations with integrity, objectivity, and professionalism.

Requirements

• For all “programmatic” positions, completion of undergraduate core program in one of following fields: mental health & developmental disabilities technology, social work or comparable field (e.g., child & family community services), special education, psychology or rehabilitation or 24 mos. exp. in development & implementation of treatment/ habilitation plans for persons who are mentally ill or developmentally disabled & working as part of interdisciplinary team to assess consumers'/residents' needs & abilities; 12 mos. trg. or 12 mos. exp. in state & federal regulations, standards & court orders governing care, custody, treatment, programming & environment of consumers/residents in mental health or developmental centers, or regulating drug treatment center operations or federally funded drug abuse services, or governing delivery of psychiatric services in adult correctional institution, or affecting community mental health programs (i.e., category of state & federal regulations, standards & court orders must be linked directly to type of facility & services being provided).
• For all “administration staff” positions, completion of undergraduate core program in business administration/management sciences or 12 mos. exp. developing goals, objectives, policies & procedures of operational unit or program of agency or firm & monitoring implementation of same.
• In addition to one of preceding categories (i.e., programmatic positions or administrative staff), 6 mos. trg. in supervisory principles/techniques or 6 mos. exp. scheduling, monitoring & evaluating personnel; 6 mos. trg. in budgeting or 6 mos. exp. determining budget needs & spending for operational unit or program of agency or firm; 6 mos. trg. in employee training & development or 6 mos. exp. writing training materials or conducting training; 3 mos. trg. in manpower planning or 3 mos. exp. scheduling personnel for adequate coverage & making staff projections.
• Or 6 mos. exp. as Mental Health Administrator 3, 65223.
• Or equivalent of Minimum Class Qualifications for Employment noted above.
• Mental Health
• Requires travel throughout State of Ohio & may require overnight stay.
• Must be willing & able to secure a Driver License OR supply your own transportation.
• The final candidate selected for the position will be required to undergo a criminal background check.
• The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use.

Nice To Haves

• Strong analytical skills
• Sound judgment
• Ability to lead investigative operations with integrity, objectivity, and professionalism.

Responsibilities

• Plan, direct, and evaluate the facility-wide investigative and incident management system, including MUI/UI investigations.
• Establish program policies, procedures, investigative standards, protocols, and performance expectations.
• Supervise investigative staff and manage unit operations, scheduling, and workload distribution to ensure 24/7 coverage.
• Analyze MUI/UI data to identify trends, systemic risks, and root causes.
• Communicate investigative findings to executive leadership and interdisciplinary teams to support risk mitigation and prevention strategies.
• Serve as primary liaison to the Ohio State Highway Patrol and other external entities on investigative matters.
• Monitor regulatory compliance through case reviews, report audits, and tracking systems within investigative processes.
• Ensure adherence to MUI rule requirements, Medicaid standards, and licensure expectations.
• Evaluate the quality, timeliness, and accuracy of investigations and written reports.
• Prepare investigative documentation and reports to support Medicaid and licensure surveys.
• Identify compliance risks and recommend or support process improvements to strengthen investigative practices and ensure audit readiness.
• Partner with executive leadership to develop Plans of Correction based on investigative findings, audit results, and survey citations.
• Coordinate implementation and follow-up activities related to corrective actions in investigative and incident management processes.
• Monitor the effectiveness of corrective actions to ensure sustained compliance and reduction of risk factors.
• Provide consultation to programmatic staff on incident-specific prevention strategies while maintaining objectivity and independence.
• Provide leadership, coaching, and performance management to investigative staff.
• Conduct training related to MUI rule requirements, investigative procedures, and internal reporting processes.
• Represent investigative services in executive meetings, committees, and interdisciplinary forums.
• Serve as Administrator on Duty as assigned.
• Participate in facility-wide committees and activities, ensuring alignment with investigative responsibilities.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree