Memory Support Program Manager

HumanGood • Phoenix, AZ

3d

About The Position

The Memory Support Program Manager coordinates and leads the memory support program under limited supervision, ensuring the physical, social, and emotional needs of residents and their families are met. The schedule is Monday through Friday, either 8:00 AM–4:30 PM or 9:00 AM–5:30 PM. As a salaried manager, the position also requires weekend on-call availability.

Requirements

• 2–5 years of current experience working with people with Alzheimer’s disease or dementia, including one year managing support staff in this area.
• Flexibility to work all shifts when necessary.
• First Aid certification and CPR training required.
• High school diploma or equivalent.

Nice To Haves

• Two years of experience in assisted living management preferred.
• BA/BS degree or higher preferred.

Responsibilities

• Supervise Memory Support Program Team Members, including hiring, training, managing work schedules, and other required duties.
• Collaborate with Clinical partners to coordinate resident moves and transfers within Memory Support.
• Conduct and promote support and/or educational groups for residents and their families.
• Coordinate with the Director of Assisted Living when significant resident changes may lead to a change or adjustment in level of care.
• Prepare and update Level of Care Transfer Notices and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living.
• Maintain readiness for licensing and accreditation surveys.
• Lead or participate in resident-related meetings, including Resident Review Committee Meetings, Care Plan Meetings, and Family Meetings.
• Complete required state training programs for Memory Support.
• Attend required in-service training workshops and meetings.
• Perform other required or related responsibilities as needed.

Benefits

• Health, dental, and vision plans, starting the first of the month following the start date.
• 20 days of paid time off, increasing with years of service, plus 7 company holidays.
• 401(k) with up to 4% employer match and immediate vesting.
• HSA option with employer contribution.
• Tuition reimbursement and continuing education programs.
• $25-per-line unlimited cell phone plan, plus taxes and fees.
• Cell phone stipend.
• Employer-paid employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED