Memory Support Program Manager

HumanGood • Phoenix, AZ

4d • $60,000 - $72,000

About The Position

The Terraces of Phoenix, a HumanGood life plan community, is seeking an experienced Memory Support Program Manager. Under limited supervision, this role coordinates and leads the memory support program to ensure residents’ and families’ physical, social, and emotional needs are met. The position supervises memory support team members and collaborates with clinical and assisted living partners to coordinate resident care, transitions, service plans, and support for residents and families.

The regular schedule is Monday through Friday, either 8:00 AM–4:30 PM or 9:00 AM–5:30 PM. As a salaried manager, the position requires weekend on-call availability and flexibility to work all shifts when necessary. The listed salary range is $60,000–$72,000 per year, depending on experience.

Requirements

• 2–5 years of current experience working with people with Alzheimer’s disease or dementia, including one year managing support staff in this area.
• First Aid certification and CPR training.
• High school diploma or equivalent.
• Flexibility to work all shifts when necessary.

Nice To Haves

• Two years of experience in assisted living management preferred.
• BA/BS degree or higher preferred.

Responsibilities

• Supervise Memory Support Program Team Members, including hiring, training, managing work schedules, and other required duties.
• Collaborate with clinical partners to coordinate resident moves and transfers within Memory Support.
• Conduct and promote support and/or educational groups for residents and their families.
• Coordinate with the Director of Assisted Living when significant resident changes may lead to a level-of-care change or adjustment.
• Prepare and update Level of Care Transfer Notices and service plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living.
• Maintain readiness for licensing and accreditation surveys.
• Lead or participate in resident-related meetings, including Resident Review Committee Meetings, Care Plan Meetings, and Family Meetings.
• Complete required state training programs for Memory Support.
• Attend required in-service training workshops and meetings.
• Perform other required or related responsibilities as needed.

Benefits

• Health, dental, and vision plans, starting the first of the month following the start date.
• 20 days of paid time off, increasing with years of service, plus 7 company holidays.
• 401(k) with up to a 4% employer match and immediate vesting.
• Health Savings Account option with employer contribution.
• Tuition reimbursement and continuing education programs.
• $25 per line unlimited cell phone plan, plus taxes and fees.
• Cell phone stipend.
• Employer-paid employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED