Memory Care Resident Care Coordinator

Andara Senior Living•Scottsdale, AZ

81d

About The Position

The Memory Care Resident Care Coordinator serves as a liaison among residents, families, and the care team to promote a supportive and safe living environment. The coordinator supports the Health and Wellness Director by assisting with scheduling and staff supervision and ensuring systems are in place to provide quality assisted living services in resident care areas. The role involves resolving resident concerns, coordinating care with the team and external providers, and assisting with medication administration and direct resident care when needed.

Requirements

High school diploma or equivalent.
Valid state medication administration license, such as CNA, CMA, CMT, or QMAP, or meet state requirements for medication administration in assisted living.
Current First Aid and CPR license, or ability to obtain them.
At least two years of experience administering medications and providing care in a professional caregiving setting.
Experience with memory care.
Excellent attention to detail and high integrity.
Excellent communication skills and a teamwork mindset.
Strong leadership and team management skills.
Positive attitude, empathy, patience, and commitment to treating residents with dignity and respect.
Willingness to participate in weekend rotation.

Nice To Haves

At least one year of relevant supervisory experience, including staff scheduling.

Responsibilities

Schedule and assign caregiving and medication technician shifts to ensure adequate coverage and compliance with staffing guidelines and department allowances.
Participate in recruiting and interviewing new care team members.
Supervise, train, and support care team members, promoting teamwork and adherence to care standards.
Supervise the medication room and medication orders while working with medication technicians and caregivers.
Maintain accurate, up-to-date resident records, including care plans, incident reports, and medical documentation.
Coordinate care planning with on-site home health agencies in accordance with community and company policies.
Coordinate admissions with the sales team, including supervising move-ins.
Complete admission interviews with residents and families.
Facilitate communication among residents, families, and healthcare providers to ensure coordinated care.
Address residents’ special needs, requests, and complaints.
Assist with medication administration and provide direct resident care when necessary.
Understand community care regulations and applicable state-specific regulations.