Memory Care Director

Harmony Senior Services•Elkhart, IN

6d•Onsite

About The Position

The Harmony Square Director is responsible for the overall day-to-day operations of the Harmony Square neighborhood. The role leads and supports team members through interviews, orientation, coaching, and ongoing training, and supervises Harmony Square staff in conjunction with the Healthcare Director. The director develops and implements purposeful, person-centered programs for residents and families, including daily activities, monthly programming, weekly outings, and community events. Programs draw on dimensions of wellness, Reflections signature programs, and residents’ interests. The director coordinates monthly planning with the Life Enrichment Director and program team, including calendars, supplies, events, and outings. In partnership with the community clinical team, the director continually assesses resident needs, communicates care changes to appropriate leaders, participates in resident and family care conferences, completes state-required care and service plans, and initiates interventions as needed. The role supports resident safety and well-being, maintains the Behavior Expression process, and coordinates dining requirements with the Director of Dining and Healthcare Director. The director builds relationships with residents, families, staff, and local organizations; responds promptly to family questions and concerns; organizes monthly support group meetings with the Alzheimer’s Association and other organizations; and promotes teamwork and team member appreciation. The role also includes neighborhood rounds, daily huddles, monthly programming calls, required training, and other assigned duties.

Requirements

Three to five years of experience working with individuals with dementia, including leading programs, managing behavior expression, and educating staff and families about Alzheimer’s and dementia.
Experience supervising and managing staff.
Strong organizational and time-management skills.
Critical-thinking skills.
Ability to communicate effectively verbally and in writing.
Experience organizing, conducting, and planning programs and activities for seniors with dementia.
Experience with Behavior Expressions redirection and interventions.
Valid driver’s license and a good driving record.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Maintain applicable state requirements for dementia-specific training.

Nice To Haves

Associate or bachelor’s degree, or equivalent education and/or experience, subject to state requirements.
Study in recreation, activities, geriatrics, or dementia care.
Dementia training or Certified Dementia Practitioner certification, or eligibility for certification.

Responsibilities

Oversee the day-to-day operations of the Harmony Square neighborhood.
Interview, orient, coach, and train Harmony Square team members in accordance with training standards and regulatory guidelines.
Supervise and direct Harmony Square team members in conjunction with the Healthcare Director.
Develop, plan, and implement purposeful, person-centered resident programs and events.
Partner with the Life Enrichment Director and program team on monthly planning, calendars, supplies, events, and outings.
Lead 3–4 high-quality programs per day and plan and schedule weekly outings.
Assess resident needs with the clinical team, communicate changes in condition to the Healthcare Director and Executive Director, and initiate interventions as necessary.
Participate in resident and family care conferences and the Family Call Program as directed by the Executive Director.
Connect with local community resources and build relationships with residents and families to encourage participation and satisfaction.
Maintain a stimulating environment that supports safety, security, and well-being in collaboration with the clinical team.
Maintain the Behavior Expression process.
Coordinate dining requirements with the Director of Dining and Healthcare Director.
Complete state-required care plans and service plans with the Healthcare Director.
Partner with the Alzheimer’s Association and other local organizations to organize and participate in monthly support group meetings.
Complete the training and insurance requirements to drive the company vehicle.
Complete daily and bi-weekly neighborhood rounds, lead daily huddles, and attend monthly programming calls.
Promote teamwork and team member appreciation and maintain positive working relationships across departments.
Respond promptly to resident family questions and concerns.
Complete required courses in accordance with state regulations and Relias Learning.
Carry out other duties as assigned.