Memory Care Director

WSLM Recruiting • Castle Rock, CO

10d

About The Position

BridgeWater, a growing Legacy Retirement Community, is seeking a compassionate, experienced Memory Care Director to lead daily operations of its Memory Care neighborhood. The director oversees resident care, safety, service, and engagement, ensuring residents living with Alzheimer’s disease, dementia, and other forms of memory loss receive person-centered support in a safe, engaging environment. The role independently manages operations, staffing and scheduling, associate development, resident service planning, regulatory compliance, and relationships with residents, families, and community leadership. The director serves as a trusted resource for associates and families and helps create an environment where residents are known, valued, and supported according to their individual needs and preferences.

Western States Lodging & Management describes its mission as “Serving You Like Family” and highlights ongoing professional development and opportunities for long-term career growth. Compensation is hourly and competitive, with the starting rate based on experience and qualifications. The position participates in a compensation program offering opportunities for future pay growth based on performance and career development.

Requirements

• Current Certified Nursing Assistant (CNA) certification, as required by the community or applicable regulations.
• Current CPR certification.
• Previous experience in memory care, assisted living, long-term care, or a similar senior living environment.
• Previous supervisory or management experience leading direct-care associates.
• Working knowledge of Alzheimer’s disease, dementia, and person-centered memory care practices.
• Strong leadership skills, including the ability to coach, develop, motivate, and hold associates accountable.
• Strong communication and relationship-building skills with residents, families, associates, and healthcare professionals.
• Compassionate, confident leadership and a passion for serving seniors and individuals experiencing memory loss.

Nice To Haves

• Previous leadership or supervisory experience in senior living, memory care, assisted living, long-term care, or a related healthcare setting is preferred.

Responsibilities

• Independently oversee daily Memory Care neighborhood operations and maintain high standards of resident care, safety, service, and engagement.
• Lead, schedule, train, coach, and develop Memory Care associates while promoting accountability and teamwork.
• Maintain appropriate staffing levels and coordinate schedules and coverage based on resident needs and operational requirements.
• Promote a resident-centered environment that supports dignity, independence, respect, privacy, choice, and meaningful engagement.
• Participate in resident assessments and oversee the development, implementation, and ongoing review of individualized resident service plans.
• Ensure associates understand and consistently follow resident service plans and established care practices.
• Monitor changes in residents’ needs, behaviors, preferences, and abilities and coordinate appropriate communication and follow-up.
• Build relationships with residents and families, communicate regularly, and address questions or concerns professionally and compassionately.
• Lead associate onboarding, training, coaching, performance feedback, and professional development within the department.
• Support recruitment, retention, associate engagement, and succession planning for the Memory Care team.
• Ensure compliance with applicable state and federal regulations, company policies, community standards, and Memory Care requirements.
• Maintain accurate documentation and department records while protecting resident confidentiality and rights.
• Participate in quality assurance and performance improvement initiatives and implement corrective actions when needed.

Benefits

• 401(k) with dollar-for-dollar company match up to 4%.
• Hotel discounts at select Western States Lodging & Management properties.
• Eligible full-time associates may receive medical, dental, and vision insurance plans, plus Health Savings Account (HSA) options.
• Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
• Personal Time Off (PTO) and vacation benefits.
• Competitive hourly pay, with opportunities for future pay growth based on performance and career development.
• Ongoing professional development and opportunities for long-term career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed