Memory Care Coordinator

Priority Life Care•Holland, MI

About The Position

The Memory Care Coordinator (MCC) manages the overall operation of the Memory Care Unit in accordance with residents’ needs, government regulations, and company policies and procedures. Under the supervision of the Executive Director and in collaboration with the Director of Nursing, the MCC hires, trains, develops, evaluates, and supervises unit staff across all shifts, and handles scheduling and personnel problem-solving. The coordinator serves as part of the direct care team, maintains unit standards, monitors resident care, supports admissions and care planning, and oversees medications, treatments, and general nursing services according to care plans and physician directions. The role also oversees staff development, community and unit cleanliness and maintenance, resident privacy and independence, and compliance with applicable health and safety standards. The coordinator is required to be on call as needed and perform general office functions related to the EHR system. An equivalent combination of education, training, and experience will be considered. A high school diploma or equivalent is required; an associate or bachelor’s degree is a plus. LPN certification is strongly preferred, and Medication Tech Certification or equivalent is required. The role requires basic knowledge of and experience working with Alzheimer’s disease and related dementia, 2–3 years of gerontological and caregiving experience, a clean driving record, and the ability to drive a large resident passenger vehicle as directed. Certified Dementia Practitioner certification is preferred.

Requirements

  • High school diploma or equivalent required.
  • Medication Tech Certification or equivalent required.
  • Basic knowledge of and experience working with Alzheimer’s disease and related dementia.
  • 2–3 years of gerontological and caregiving experience.
  • Clean driving record and ability to drive a large resident passenger vehicle as directed.
  • Equivalent combinations of education, training, and experience will be considered.

Nice To Haves

  • Associate or bachelor’s degree.
  • LPN certification strongly preferred.
  • Certified Dementia Practitioner (CDP) certification preferred.

Responsibilities

  • Serve residents as a member of the direct care team.
  • Define and maintain the standards of the Memory Care Unit.
  • Monitor all aspects of resident care and conditions.
  • Understand and review the facility’s Healthcare Clinical Policies and Procedures and Safety Guideline.
  • Assist with the admission of new residents.
  • Review care plans daily to ensure appropriate care is provided.
  • Oversee appropriate medications, treatments, and general nursing services in accordance with care plans and physician directions.
  • Be on call as needed by the facility.
  • Perform general office functions related to the EHR system.
  • Oversee staff working in the Memory Care Unit.
  • Identify staff development needs and provide training to staff working in the unit.
  • In collaboration with the Director of Nursing, evaluate and verify employee performance by reviewing completed work assignments and work techniques.
  • Conduct in-service training and education programs for staff as needed and as related to Memory Care Unit management.
  • Oversee the cleanliness and maintenance of the community and Memory Care Unit.
  • Comply with established procedures for safe lifting and transferring of residents.
  • Follow infection-control guidelines and universal precautions.
  • Immediately report hazardous conditions and equipment.
  • Maintain confidentiality of resident information and ensure resident privacy.
  • Promote and support the greatest possible degree of independence for residents.
  • Confer with management and staff to discuss and resolve resident complaints.
  • Relate appropriately to residents, family members, the public, and professionals.
  • Report issues or problems to the Administrator.
  • Comply with state, federal, and other applicable health care and safety standards.
  • Hire, train, develop, evaluate, and supervise Memory Care Unit staff on all shifts; manage scheduling and personnel problem-solving.

Benefits

  • Competitive wages and PTO.
  • Career advancement opportunities through the Pathway to Promotion program.
  • Health plans, including vision and dental.
  • SwiftMD telemedicine at low or no cost.
  • Special pay rates on holidays.
  • $10,000 company-paid life insurance.
  • Voluntary short-term disability, accident coverage, and critical illness coverage.
  • Confidential Employee Assistance Program.
  • Retirement savings plans.
  • Flexible Spending Accounts.
  • Employee referral bonuses.
  • On-demand wages via ZayZoon.
  • Rewards Program based on years of service and PLC Employee of the Year Award.
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