Memory Care Coordinator

The Cortlands of Holland (Priority Life Care)•Holland, MI

About The Position

The Memory Care Coordinator (MCC) manages the overall operation of the Memory Care Unit in accordance with resident needs, government regulations, and company policies and procedures. Under the supervision of the Executive Director and in collaboration with the Director of Nursing, the MCC hires, trains, develops, evaluates, and supervises Memory Care Unit staff across all shifts, manages scheduling, and addresses personnel matters. The role serves residents as part of the direct care team, maintains unit standards, monitors resident care and condition, reviews care plans, supports admissions, and oversees medications, treatments, and nursing services in accordance with care plans and physician directions. The MCC also provides staff training and performance oversight, manages unit operations and safety, supports resident independence and privacy, responds to complaints, and reports issues to the Administrator. The position may be required to be on call as needed.

Requirements

High school diploma or equivalent required.
Medication Tech Certification or equivalent required.
Basic knowledge of and experience working with Alzheimer’s disease and related dementia.
Two to three years of gerontological and caregiving experience.
Clean driving record and ability to drive a large resident passenger vehicle as directed.
An equivalent combination of education, training, and experience will be considered.

Nice To Haves

Associate or Bachelor’s degree.
LPN certification strongly preferred.
Certified Dementia Practitioner (CDP) certification.

Responsibilities

Manage the overall operation of the Memory Care Unit according to resident needs, regulations, and company policies and procedures.
Hire, train, develop, evaluate, and supervise Memory Care Unit staff across all shifts; manage scheduling and resolve personnel problems.
Serve residents as a member of the direct care team.
Define and maintain Memory Care Unit standards.
Monitor resident care and conditions.
Understand and review facility Healthcare Clinical Policies and Procedures and Safety Guidelines.
Assist with admission of new residents.
Review care plans daily to ensure appropriate care is provided.
Oversee medications, treatments, and general nursing services according to care plans and physician directions.
Be on call as needed by the facility.
Perform general office functions related to the EHR system.
Identify staff development needs and provide training to Memory Care Unit staff.
In collaboration with the Director of Nursing, evaluate and verify employee performance by reviewing completed work assignments and work techniques.
Conduct in-service training and education programs for staff as needed and as related to Memory Care.
Oversee cleanliness and maintenance of the community and Memory Care Unit.
Follow established safe-lifting and resident-transfer procedures.
Follow infection-control guidelines and universal precautions.
Immediately report hazardous conditions and equipment.
Maintain confidentiality of resident information and ensure resident privacy.
Promote and support the greatest possible degree of resident independence.
Confer with management and staff to discuss and resolve resident complaints.
Interact appropriately with residents, family members, the public, and professionals.
Report issues or problems to the Administrator.
Comply with applicable state, federal, and other healthcare and safety standards.

Benefits

Competitive wages and PTO.
Career advancement opportunities through the Pathway to Promotion program.
Health plans, including vision and dental.
SwiftMD telemedicine at low or no cost.
Special pay rates on holidays.
$10,000 company-paid life insurance.
Voluntary short-term disability, accident coverage, and critical illness coverage.
Confidential Employee Assistance Program.
Retirement savings plans.
Flexible Spending Accounts.
Employee referral bonuses.
On-demand wages via ZayZoon.
Rewards based on years of service and the PLC Employee of the Year Award.