Memory Care Clinic Ambulatory Tech

University of Rochester•City of Rochester, NY

1d•$20 - $27•Onsite

About The Position

Under general direction from Nursing Leadership, the Memory Care Clinic Ambulatory Tech assists providers during exams and performs clinical, technical, procedural, and information-systems tasks in support of patient care in outpatient clinics. The role supports patient comfort, care, and safety and contributes to efficient clinic operations. The position includes escorting patients to exam rooms, obtaining vital signs, performing diagnostic testing and specimen collection as ordered, documenting patient information and care in the electronic medical record, and assisting with scheduling or registration as assigned. The tech prepares exam rooms and procedure equipment, maintains supplies and equipment, follows infection-prevention protocols, and may assist providers with procedures. With RN oversight, the tech may precept new Ambulatory Technologists in the area.

Requirements

High school diploma or equivalent and one year of experience in a customer-focused or service setting, or an equivalent combination of education and experience.
At least six months of progressively responsible professional work experience in an ambulatory clinic setting.
Knowledge of medical terminology, procedures, and computer use is preferred.

Nice To Haves

Associate's degree.
Knowledge of medical terminology and procedures.
Computer experience.

Responsibilities

Assist providers during examinations, apply clinical knowledge, anticipate provider needs, and adapt to patient complexity.
Attach patients to diagnostic and medical equipment, including dynamap, pulse oximeter, EKG, cardiac monitor, and pneumatic tourniquet.
Explain next steps, systems, and status to patients; provide comfort and care; and give patients provider-prepared discharge instructions.
Ensure the correct supplies and equipment are available in exam rooms according to provider preferences and patient-safety needs.
Support efficient room utilization and minimize patient wait times.
Escort patients from waiting areas to exam areas and obtain vital signs.
Perform diagnostic testing and specimen collection according to provider orders; label, log, and process specimens according to protocols and laboratory policies.
Enter patient data, condition, and care provided into the electronic medical record; perform assigned administrative duties, which may include scheduling and registration.
Maintain clinical equipment and medical supply levels by reordering, stocking, cleaning, inventorying, rotating stock, monitoring expiration dates, requisitioning supplies, reconciling deliveries, and tracking utilization.
Recommend opportunities to reduce equipment and supply costs and resolve product back-order issues with the purchasing department.
Implement and monitor infection-prevention measures, including hand hygiene and contact or isolation precautions, and suggest or initiate corrections when practices are breached.
With RN oversight, precept new Ambulatory Technologists by reviewing area requirements and ensuring competence in area practices.
When assisting with procedures, prepare the room, instruments, and sterile fields; provide basic procedure instructions; anticipate provider needs; prepare and label specimens; dress wounds; check and calibrate equipment; sterilize instruments; verify requisitions and specimen logs; and review provider-prepared discharge instructions.
Perform other duties as assigned.