Ambulatory Care Associate - Wertz Clinic

McLaren Health Care•Detroit, MI

About The Position

The Ambulatory Care Associate is a member of the patient care delivery team and works under the supervision of an Administrator, Registered Nurse, Physician, or Non-Physician Provider, who delegates tasks according to patient and clinic needs. In accordance with established policies and procedures, the associate performs technical, multi-skilled direct and indirect patient care activities. The role involves significant contact with clinical staff, patients, and families and requires strong interpersonal and customer service skills to promote a caring and healing environment. This is a full-time day position at Wertz Clinic, with daily work times of 8:00 a.m. to 4:30 p.m. and 80 scheduled hours per biweekly pay period.

Requirements

  • High school diploma or GED.
  • Completion of a Certified Nurse Assistant program, Certified Medical Assistant program, or equivalent training.

Nice To Haves

  • Previous ambulatory experience.

Responsibilities

  • Assist the multidisciplinary team and other ambulatory staff by gathering patient data.
  • Obtain and document patient vital signs, including temperature, blood pressure, height, and weight.
  • Complete the ambulatory intake process, including screening questions, allergy updates, and medication reconciliation.
  • Report changes in a patient's medical condition to the Registered Nurse.
  • Coordinate patient flow throughout the clinical area in an efficient, caring, and safe manner.
  • Perform basic patient care activities under the direction of the multidisciplinary team, which may include pulse oximetry, specimen collection, phlebotomy, IV starts, EKGs, blood glucose monitoring, tracheostomy care, colostomy care, and simple dressing changes.
  • Prepare examination or treatment rooms as needed.
  • Assist physicians, Non-Physician Providers, Registered Nurses, and other ambulatory staff during patient examinations, including helping move or position patients and handing instruments to physicians.
  • In the Infusion Center, clean chairs between patients and provide patients with assistance and comfort.
  • Clean and sterilize instruments according to established procedures.
  • Handle chemotherapeutic agents and spills appropriately in accordance with policies and procedures.

Benefits

  • 403(b)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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