Membership Sales Manager

Center Court Pickleball Club • Phoenix, AZ

1d • Hybrid

About The Position

The Membership Sales Manager is the single most important driver of new membership growth at Center Court Pickleball Club. This is a field-based, results-obsessed role with one mandate: close memberships. You own new member acquisition across all four CCP locations — Scottsdale, Gilbert, Glendale, and Shea — and you are personally accountable for every new member that walks through the door. This is not a strategy role. This is not a meetings role. This is a selling role where your output is measured in memberships signed, and your upside is uncapped. If you are a high-performing sales professional who thrives on the hunt, loves building relationships, and wants to be the reason a brand grows — this role was built for you.

Requirements

• 3+ years of experience in a high-volume sales role — fitness, membership, SaaS, or similar; you have a track record of closing
• A natural prospector — you don't wait for leads to come to you; you go find them
• Resilient and self-motivated — you hit a no and you're on to the next one without losing energy
• Excellent communicator in person, by phone, and in writing — you can read a room and adjust your pitch
• Organized and disciplined with CRM usage — your pipeline is never a mystery to you or your manager
• Comfortable in a multi-site, mobile role — you travel between clubs regularly and manage your own time
• Competitive by nature with a collaborative spirit — you want to win, and you want your team to win with you
• Valid driver's license and reliable transportation required

Nice To Haves

• Passion for sports, fitness, or community-based brands is a strong plus

Responsibilities

• Own your pipeline — prospect, qualify, follow up, and close memberships daily across all four locations
• Conduct field-based outreach: visit local businesses, community organizations, fitness studios, and neighborhood events to generate leads and build brand awareness
• Attend club events, open plays, leagues, tournaments, and community activations to engage prospects in-person and convert interest into signed memberships
• Manage all prospects in the CRM — every lead logged, every follow-up tracked, every close recorded
• Follow up with all non-closing prospects within 24 hours via phone, text, and email — no lead goes cold
• Travel between all four club locations as needed — this is a multi-site, mobile role
• Lead CCP's founding member pre-sales campaign for the Shea location ahead of the July 2026 open
• Build and execute a pre-opening outreach strategy targeting the Shea trade area — businesses, residential communities, and local traffic corridors
• Work with marketing to align pre-sales content, offers, and urgency messaging with field outreach activity
• Track founding member enrollment weekly and report progress to leadership against the pre-opening membership goal
• Partner with each club's General Manager to coach and develop Member Services Associates on tour execution, objection handling, and membership closing
• Conduct regular sales ride-alongs and floor observations at each location, providing real-time feedback and coaching
• Share best practices across locations — what's working in Scottsdale should be in play in Glendale
• Participate in hiring conversations for Member Services roles — you know what a good sales hire looks like
• Maintain an up-to-date CRM with all prospect activity, lead sources, pipeline stage, and close outcomes
• Deliver a weekly pipeline report to the Director of Club Operations and Performance covering leads added, tours scheduled, closes, and losses with notes
• Track and report monthly NMS (Net Membership Sales) actuals against targets for each location
• Flag early warning signs — stalled pipeline, cancellation trends, underperforming locations — before they become bigger problems

Benefits

• Per-member commission paid monthly on all new memberships closed
• Quarterly bonus: paid at the end of each quarter based on performance
• Year-end bonus: paid based on full-year results
• No claw backs — bonuses are earned on signed memberships, not tied to post-sale retention
• No ceiling — every membership you close adds directly to your paycheck
• $425 monthly gas stipend paid on the first paycheck of each month

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed