Membership Sales Manager

Center Court Pickleball ClubGlendale, AZ
Hybrid

About The Position

The Membership Sales Manager is the primary driver of new membership growth at Center Court Pickleball Club. This is a field-based, results-focused role with the main objective of closing memberships. The role owner is responsible for new member acquisition across all four Center Court Pickleball (CCP) locations: Scottsdale, Gilbert, Glendale, and Shea. This role is hands-on, with success measured by the number of memberships signed and an uncapped earning potential. It is ideal for high-performing sales professionals who excel at prospecting, relationship building, and contributing to brand growth.

Requirements

  • 3+ years of experience in a high-volume sales role (fitness, membership, SaaS, or similar) with a proven track record of closing.
  • Demonstrated ability to prospect and generate leads independently.
  • Resilient and self-motivated with the ability to maintain energy after facing rejection.
  • Excellent communication skills in person, by phone, and in writing.
  • Organized and disciplined with CRM usage.
  • Comfortable working in a multi-site, mobile role requiring regular travel between clubs and self-management of time.
  • Competitive by nature with a collaborative spirit.
  • Valid driver's license and reliable transportation required.

Nice To Haves

  • Passion for sports, fitness, or community-based brands is a strong plus.

Responsibilities

  • Drive new membership sales across all four CCP locations through personal selling and field outreach.
  • Maintain a full and active sales pipeline by sourcing, nurturing, and closing leads.
  • Manage pre-opening founding member enrollments for the Shea location ahead of its July 2026 launch.
  • Train and develop Member Services teams at each location to improve their sales capabilities and 'raise the floor' for everyone.
  • Ensure consistent field presence by engaging in community activities to build brand awareness.
  • Provide weekly pipeline reporting and sales performance data to leadership.
  • Foster a membership growth culture by modeling excellent sales practices.
  • Prospect, qualify, follow up, and close memberships daily across all locations.
  • Conduct field-based outreach by visiting local businesses, community organizations, fitness studios, and events to generate leads and build brand awareness.
  • Attend club events, open plays, leagues, tournaments, and community activations to engage prospects and convert interest into memberships.
  • Manage all prospects in the CRM, ensuring every lead is logged, followed up on, and closed.
  • Follow up with non-closing prospects within 24 hours via phone, text, and email.
  • Travel between all four club locations as needed.
  • Partner with Club General Managers to coach Member Services Associates on tour execution, objection handling, and membership closing.
  • Participate in hiring conversations for Member Services roles.
  • Maintain an up-to-date CRM with all prospect activity, lead sources, pipeline stage, and close outcomes.
  • Deliver a weekly pipeline report to the Director of Club Operations and Performance.
  • Track and report monthly Net Membership Sales (NMS) actuals against targets for each location.
  • Identify and flag early warning signs such as stalled pipelines or cancellation trends.

Benefits

  • Salary + Commission
  • Potential for promotion to General Manager
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