Outside Healthcare Sales Rep

ChenMed • Jacksonville, FL

9d • $38,509 - $55,013 • Hybrid

About The Position

The Membership Growth Consultant (MGC) is an outside healthcare sales representative responsible for generating sales leads and membership by building productive relationships with seniors, local community partners, and senior-focused businesses to enroll new patients with ChenMed. This is the first of three tiers in ChenMed’s MGC Success Plan and growth career path.

The role develops skills in arranging, designing, and coordinating sales events and creating engaging, cost-effective ways to encourage senior participation and satisfaction. It communicates ChenMed/JenCare’s value proposition at community events and helps drive referrals from satisfied patients to support membership growth. The position primarily works outside ChenMed premises and requires local, regional, and nationwide travel of up to 75%.

Requirements

• High school diploma or GED required.
• At least 2 years of successful sales experience.
• Relevant sales experience establishing and maintaining relationships with business or vendor partners.
• Experience in telesales, including entering sales data into a computer while speaking with customers.
• Current, valid driver’s license that can be maintained.
• High business acumen and acuity.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Knowledge of negotiation, probing, closing, and objection-handling skills.
• Proficiency with Microsoft Office applications, CRM tools such as Salesforce, and other word-processing, spreadsheet, database, email, and presentation software.
• Strong interpersonal and problem-solving skills, patience, and ability to engage customers in conversation.
• Excellent written and verbal communication skills, including confident public speaking and effective one-on-one, group, and outbound communications.
• Flexibility and creativity in dealing with customers; positive, warm, and gentle manner; ability to persuade and close sales without being perceived as pushy.
• Good keyboarding skills and ability to accurately type a significant number of words per minute.
• Fluency in spoken and written English.
• Ability and willingness to travel locally, regionally, and nationwide up to 75%.
• Ability to use and exercise independent judgment.

Nice To Haves

• Bachelor’s degree in Marketing, Business Administration, or a related field; additional formal education, training, and experience may be considered in lieu of the education requirement on a year-for-year basis.
• Experience working with seniors.
• General understanding of Medicare Advantage.
• At least 2 years of business-to-business experience or equivalent management experience.
• Bilingual ability.

Responsibilities

• Build relationships with seniors and business-to-business partners to generate new patient opportunities year-round.
• Meet with seniors individually and in groups at homes, workplaces, houses of worship, senior centers, and senior living communities to explain the ChenMed value proposition.
• Plan, coordinate, and execute local community events, such as information tables, health fairs, and physician talks, to reach prospective Medicare-eligible patients age 55 and older.
• Develop relationships with health plan and insurance agents, social workers, case workers, senior housing managers, senior centers, and community providers to encourage referrals to ChenMed/JenCare Medical Centers.
• Partner with community officials, businesses, and senior outreach programs on initiatives that support patient growth.
• Schedule sales meetings and referral relationships with plan agents, independent brokers, and senior communities; respond to customer requests and manage event vendors and venue contract negotiations.
• Invite insurance agents and brokers to community events to support timely patient assignment to ChenMed/JenCare Medical Centers.
• Use marketing and sales tools to identify solutions and attract new customers; maintain client information and interaction records in the Salesforce CRM and manage leads effectively.
• Create a monthly activity calendar of community access points and tabletop venues, and develop penetration plans and initiatives for target markets and channels.
• Re-engage dormant customers using sales tools and marketing campaigns.
• Educate prospective patients about ChenMed’s value proposition and healthcare model, deliver prescribed presentations to large audiences, and drive new member growth.
• Develop distribution channels that support new patient enrollment and use sales tools to improve efficiency and collect relevant data.
• Partner with sales leadership to improve engagement with distributors, vendors, and community partners.
• Build relationships with brokers, insurance agents, case workers, and third-party vendors serving seniors, with supervision; develop and execute partner strategies and plans.
• Engage new patients through and beyond their first appointment, maintain relationships that support retention, and help resolve customer complaints and issues.
• Perform other related duties as assigned.

Benefits

• Great compensation and comprehensive benefits are mentioned, but specific benefit offerings are not listed.
• Career development and advancement opportunities.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED