Membership Coordinator, Timberhouse Club at The Blanco Hotel

MML Hospitality•Austin, TX

About The Position

Timberhouse Club is building something intentional; an experience rooted in thoughtful connection, strong design, and a clear point of view. We’re looking for a Membership Coordinator who can help bring that experience to life through a highly organized, detail-driven approach to member engagement. This role sits at the center of the membership journey; owning the coordination of key touch points, supporting prospect flow, and ensuring every interaction feels considered and seamless.

Requirements

Highly detail-oriented with strong follow-through; no loose ends
Polished and professional communicator (phone, email, in-person)
Comfortable working in CRM systems; strong technical fluency
Proactive—anticipates needs and solves problems before they surface
Responsive and reliable; able to turn requests quickly and accurately
1–2 years of experience in an administrative or sales support role

Nice To Haves

Luxury retail or hospitality administration
Private club or country club front desk
High-end real estate coordination
Concierge or guest services roles
Executive assistant support to senior leadership

Responsibilities

Maintain and manage CRM with accuracy (prospect data, notes, status updates)
Coordinate scheduling for founder dinners and 1:1 meetings with prospective members
Track RSVPs and manage follow-ups with consistency and timeliness
Distribute membership materials (agreements, one-pagers, supporting documents)
Prepare pipeline reporting for leadership review
Manage referral intake and conduct initial screening of prospective members