Membership Coordinator

YMCA Fort Worth•Fort Worth, TX

16h•Onsite

About The Position

The Amon G. Carter Downtown YMCA impacts lives everyday. We are a leading nonprofit committed to strengthening our community through youth development, healthy living, and social responsibility. This position works within the Membership department for overall success and growth including: volunteer development, financial development, community relations, collaborations with community agencies, and budget. Our mission and core values are brough to life by our culture. It's who we are, who we aspire to be and how we show up everyday. We are cause-driven. We don't just show up, we show up with purpose. As a cause driven leader you are expected to be: Welcoming - Accept neighbors eagerly, warmly, hospitably, and as equal participants. Nurturing - To care for, support, and help develop through encouragement. Hopeful - Take an optimistic or positive view of future outcomes. Determined - To devote full strength and concentrated attention to the cause. Genuine - To be honest and open in relationships with others. We act with intentionality to connect people to our cause. Join us and help transform lives!

Requirements

Bachelor's degree in related field or 3 years of related experience.
Supervisory experience in a member/customer service-related role required.
Flexibility in work schedule, including evenings and some weekends.
Excellent organizational, member engagement, staff development, administrative, and communication skills.
Knowledge and experience working with diverse populations preferred.
High energy, positive, "can do" attitude, flexibility, teamwork, and attention to detail and a high degree of initiative will help this candidate be successful.
ASHI Basic Life Support (ASHI CPR Pro), First Aid certifications.

Nice To Haves

1-2 years of related experience in a supervisory role preferred.

Responsibilities

Responsible for creating and fostering a strong atmosphere of teamwork and cooperation among staff.
Recruit, interview and hire staff, subject to the approval of the Executive Director.
Maintain a constant focus on member service as a top priority of the branch, creating a member focused culture.
Responsible for the daily supervision, leadership and scheduling of member service and playhouse staff.
May be responsible for monthly schedule and staff payroll.
Assist with promoting program awareness through publications, marketing materials and member promotions.
Participate in facility and community events.
Meet monthly and annual membership sales goals.
Organize membership events.
Implement strategies that support recruitment and retention of members.
Build and foster relationships with community.
Assist with employee and member wellness activities.
Responsible for attendance at all required meetings and YMCA activities.
Perform other duties as assigned.