Membership Consultant (Medical Sales) - Tulsa, OK

ArchWell Health • Tulsa, OK

4d

About The Position

ArchWell Health is an innovative healthcare provider focused on improving the lives of seniors through accessible neighborhood clinics and wellness-focused communities. Membership Consultants are outside healthcare sales professionals who grow the patient base in the communities ArchWell Health serves. They engage seniors, organize community events, and build partnerships with patient referral sources to help seniors access care. The role combines B2C and B2B sales with community engagement, problem solving, and organizational skills. Prior experience in Medicare Advantage sales or working with seniors is helpful but not required.

The position requires very limited travel outside the local market (under 10%).

Requirements

• High school diploma or GED.
• At least 1 year of sales or community relations experience.
• Valid driver’s license.

Nice To Haves

• Bachelor’s degree.
• 2 or more years of sales or community relations experience.
• Experience with a health plan, FMO or benefits broker, or provider.
• Experience working with or selling to seniors or medically underserved communities.
• Experience in Medicare Advantage sales or working with seniors.

Responsibilities

• Drive new patient enrollment year-round by identifying, cultivating, and securing patients through direct-to-consumer, business-to-business, and community stakeholder relationships.
• Meet seniors and groups in homes, senior centers, houses of worship, and other community gathering places to communicate ArchWell Health’s mission and value proposition.
• Plan, coordinate, and execute local community and center events to reach prospective patients, including medically underserved and Medicare-eligible seniors.
• Cultivate relationships with health plan agents, independent brokers, social workers, case workers, senior housing managers, senior centers, and related community providers to encourage referrals to ArchWell Health.
• Partner with Community Relations on initiatives involving community officials and influencers, businesses, and public health programs to drive appropriate patient growth.
• Coordinate with health plan agents and brokers so prospective patients are enrolled in an accepted health plan and assigned to ArchWell Health in a timely manner.
• Use sales and marketing tools such as Salesforce to identify and cultivate prospective patients, maintain prospect information, and document sales interactions.
• Provide a monthly activity calendar showing community access points and tabletop venues, and create penetration plans and initiatives for target sub-markets and channels.
• Engage with new patients through and beyond their first appointment, maintain relationships to support retention, and help address and resolve customer complaints and issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED