Membership & Community Assistant

Vasari Country Club Master Association•Bonita Springs, FL

8d•Onsite

About The Position

The Membership & Community Assistant supports the Assistant Controller, Membership Director, and Communications Manager in the daily operations of the Club and community association. This role is responsible for providing accounting, membership, communications, and operational support to ensure efficient business operations and exceptional member service. The ideal candidate is highly organized, detail-oriented, professional, and able to manage multiple priorities in a fast-paced environment while maintaining a strong customer-service focus.

Requirements

Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
Ability to organize and prioritize assigned projects.
Ability to work collaboratively with staff and community members
Excellent organizational and multitasking abilities
Must be computer proficient. Knowledge of Windows-based programs such as Word, and Excel.
Must be able to use email and utilize the internet.
Knowledge of retail point-of-sale systems, accounting systems, spreadsheet software, and word-processing software
Excellent interpersonal/communication and customer service skills.
Maintains professional appearance and demeanor at all times.
Must be a team player and service oriented.
Ability to meet US employment eligibility requirements and company eligibility requirements.

Responsibilities

Process invoices & prepare A/P batch for signature
Assist with monthly vendor statement reconciliation
Maintain organized AP Records, including updating the filing system at the start of the New Year.
Process daily Lock box Cash Receipts
Post outstanding online payments
Reconcile credit card statement
Review departmental uniform accounts & reconcile outstanding balances
Assist with dining, golf & tennis lesson gratuity tracking
Assist with H-2B recruitment process & onboarding
Assist with the open enrollment process to ensure all staff receive proper notice of benefits & meet registration deadline
Assist with rental processes and related documentation
Support Membership director with enforcement of community standards through professional email communication
Preparing new owner welcome packets
Assembling realtor information packets
Organizing new member welcome bags
Provide tours for prospective members in the absence of the Membership Director
Follow up on work orders and coordinate repairs with Membership Director and the contracted community landscaper
Assist Membership Director with documenting community ride arounds and violations
Attend committee meetings (Hospitality & ARC)
Create and manage social media content to promote community initiatives and events
Capture and organize event photography for marketing and archival use
Assist with coordinating summer reciprocal programs with partner clubs