Membership Agent - OKC
Costco Wholesale Corporation•Oklahoma City, OK
About The Position
Assists Costco members through inbound calls and chat. The role may involve researching membership issues, providing product information and answering safety questions, supporting members with membership and billing, answering Executive Rewards questions, and recording member suggestions and other feedback. Uses multiple systems simultaneously to provide excellent member service.
Responsibilities
- Assist members via inbound calls and chat.
- Research membership issues.
- Provide product information and respond to safety questions.
- Support members with membership and billing questions.
- Answer questions about Executive Rewards.
- Record member suggestions and other feedback.
- Use multiple systems simultaneously to provide member service.
Benefits
- Paid time off
- Medical, dental, vision, hearing aid, pharmacy, and behavioral health benefits
- Employee assistance
- Health care reimbursement account
- Dependent care assistance plan
- Short-term disability insurance
- Long-term disability insurance
- AD&D insurance
- Life insurance
- 401(k)
- Stock purchase plan
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
