Member Services Supervisor
Crunch Fitness•Ypsilanti, MI
•Onsite
About The Position
Crunch Fitness is seeking a Member Services Supervisor to support its growing fitness business. The company describes itself as a fast-growing fitness company that invests in its people and products and offers opportunities to learn and grow. The role involves communicating and implementing club policies, supporting staff productivity and teamwork, generating and following up on sales prospects, enrolling members, maintaining sales records, and helping ensure facility cleanliness. The position is full-time and in person, with pay of $13.73 per hour plus a monthly bonus.
Requirements
- Customer service experience of 1 year preferred.
- Management experience of 1 year preferred.
Nice To Haves
- One year of customer service experience.
- One year of management experience.
Responsibilities
- Demonstrate working knowledge of club standard operating procedures and policies.
- Communicate and implement club policies and procedures to employees.
- Encourage staff teamwork and productivity.
- Make decisions as needed.
- Generate appointments through member referrals, networking, formal presentations, public demonstrations, master systems, and phone calls.
- Follow up with prospects, conduct gym tours, and enroll prospects in memberships.
- Sell membership services and Dot Fit products as part of regular sales presentations.
- Maintain accurate records using Crunch Fitness VFP master systems, including TI log, Club Activity, Web Leads, and Production Book.
- Conduct daily facility walk-arounds to ensure cleanliness.
Benefits
- Health insurance
- Free gym membership
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
