Fully Remote Member Services Representative
About The Position
AO Globe Life is hiring a Member Services Representative for a fully remote, mission-driven team. The role supports clients through enrollment, helps them explore supplemental benefit options, and builds lasting client relationships through virtual consultations and follow-up communication. The position includes training, mentorship, and licensing guidance, with a defined path into leadership and opportunities for professional growth. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Before conducting licensed insurance activities, candidates must obtain the appropriate state Life & Health Insurance License and complete applicable coursework, examinations, and state requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Have a self-starter mindset and strong organizational skills.
- Have strong communication and interpersonal skills.
- Have a genuine interest in helping others and supporting a mission-driven company.
- Be legally eligible to work in the United States and at least 18 years of age.
- Have a reliable high-speed internet connection, computer or laptop, and webcam, and provide a professional remote workspace.
- Be confident with virtual meetings and everyday digital tools.
- Be willing and able to obtain the required state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Be self-motivated, coachable, and comfortable working independently.
Nice To Haves
- Customer service or consultative experience is preferred but not required.
Responsibilities
- Support clients throughout the enrollment process with clarity and professionalism.
- Help clients explore supplemental benefit options tailored to their needs.
- Prioritize high-quality, client-focused interactions.
- Maintain accurate digital documentation and manage follow-up communication.
- Hold client consultations virtually using Zoom.
- Cultivate long-term client relationships.
- Participate in continued mentorship, team development, required training, and virtual meetings.
Benefits
- Flexible schedule.
- Monthly and quarterly bonuses.
- 3% equity opportunity for qualifying team members.
- Supportive, people-centered culture.
- Defined growth path into leadership.
- Potential to grow income through renewals.
- Weekly performance-based pay.
- Complete training and licensing support.
- Mentorship, licensing guidance, and ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
