Remote Member Services Representative
About The Position
AO Globe Life is hiring for a fully remote, independent-contractor role serving union members, credit union clients, veterans, and their families. The representative provides client-focused service, conducts virtual Zoom consultations, explains personalized supplemental benefit options, and supports clients through enrollment. The opportunity is commission-based and performance-driven, not hourly or salaried, and is suited to self-motivated people interested in a service-focused career with professional growth and potential advancement. The company provides training, mentorship, licensing guidance, and ongoing professional development. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Strong communication and interpersonal skills.
- Self-motivated, organized, and able to work independently.
- A service-minded, mission-driven attitude.
- Confident in virtual meetings and familiar with digital tools.
- Reliable high-speed internet and a Windows-based laptop or PC with webcam; candidates provide their own equipment.
- Must be at least 18 years old and legally authorized to work in the United States.
- Must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Must complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense.
- Must provide a professional remote workspace.
- Customer service experience is helpful but not required; no prior insurance experience is required.
Nice To Haves
- Customer service background.
- Interest in a service-first, people-focused environment; the opportunity is described as a fit for recent or soon-to-be graduates in business, marketing, or communications.
Responsibilities
- Deliver high-quality, client-focused service.
- Build lasting client relationships.
- Lead virtual Zoom consultations with clients.
- Handle documentation accurately and manage follow-ups.
- Participate in ongoing mentorship, professional development, and team training.
- Explain personalized supplemental benefit options to individuals and families.
- Support the enrollment process from start to finish with professionalism.
- Complete required training and participate in virtual meetings.
Benefits
- Inbound leads only; no cold calling.
- Equity opportunity of 3% for those who qualify.
- Weekly pay tied to performance.
- Monthly and quarterly bonuses.
- Potential renewal-based income growth.
- Fully remote work with a flexible schedule.
- Full training and licensing support.
- Mentorship and ongoing professional development.
- Opportunities for leadership advancement.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
