Member Services Coordinator - Portland, OR
AMS•Portland, OR
•Onsite
About The Position
AMS | Association Management Services NW is looking for a Member Services Coordinator to join our Portland office. In this role, you'll be one of the first points of contact for homeowners, board members, and vendors, helping answer questions, route requests, and keep daily operations running smoothly. Every day is different, making this a great opportunity for someone who enjoys a fast-paced environment and takes pride in providing excellent customer service.
Requirements
- Experience in customer service, administrative support, reception, or a similar role.
- Strong communication and interpersonal skills.
- Excellent organization and attention to detail.
- Ability to manage multiple priorities while maintaining accuracy.
- Comfortable working in a collaborative, team-oriented office environment.
Responsibilities
- Answer incoming phone calls and emails in a professional and friendly manner.
- Assist homeowners, vendors, and board members with general questions and requests.
- Route inquiries to the appropriate departments and follow up as needed.
- Maintain accurate records and update information in company systems.
- Process incoming mail and assist with day-to-day office responsibilities.
- Support the team with scheduling, coordination, and other administrative projects.
Benefits
- Medical, dental, and vision benefits with employer contributions.
- Paid vacation, sick time, and holidays.
- 401(k) with company match eligibility.
- Education reimbursement after one year.
- Opportunities to learn, grow, and build a long-term career with AMS.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
