Part Time Member Service Representative
About The Position
Join Our Team as a Part-Time Member Service Representative. Are you energized by helping others? Do you thrive in a supportive, community-focused environment where every interaction matters? If you’re ready to give it all you’ve got, every day and everywhere , then Jolt Credit Union wants to meet you! At Jolt Credit Union , we’re more than just a financial institution – we’re a movement. We believe in giving back to our community, building meaningful relationships with our members, and supporting each other as teammates. When you join our team, you’re part of something bigger. As a Part-Time Member Service Rep , you’ll be the face of Jolt for our members – greeting them with a smile, helping them navigate financial transactions, and recommending products that improve their financial well-being. You’ll work between 24-28 hours a week, including some Saturdays from 8:30am-12:30pm. This role is perfect for someone who loves connecting with people and delivering top-notch service in a fast-paced environment.
Requirements
- Prior experience in customer service is a must (cash handling, teller, or sales experience a bonus!)
- Strong communication skills, both verbal and written
- High attention to detail and a knack for accuracy
- Confidence, patience, and a positive attitude
- Ability to occasionally lift up to 50 lbs and stay on your feet during shifts
- A passion for helping others and being part of a team
Nice To Haves
- cash handling
- teller experience
- sales experience
Responsibilities
- Deliver service to both members and coworkers that is in alignment with our Service Promise: "Giving it All We've Got, Every Day and Everywhere"
- Credit union product promotion and recommendations
- Verifying cash in drawer at beginning and end of day
- Processing deposits, loan payments, VISA payments, and other types of payments
- Disbursing account withdrawals and cashing checks
- Process other teller transactions relative to accounts, credit cards, loans, etc.
- Issuing Cashier's checks
- Cashing U.S. Savings Bonds
- Responding to member inquiries (interest rates, account balances, etc.)
- Assisting with balancing branch, vault, ATM, etc.
- Protecting the credit union from fraud
Benefits
- 401(k) with Employer Match
- Dependent Care Flexible Spending Account
- Employee Assistance Program
- Employee Wellness Program with Quarterly Bonus Incentives
- Training, Growth Opportunities, and a Supportive Team Culture
- Paid Time Off
- referral-based incentives
- continuous, in-house education
- opportunities to level up in your role with increased pay
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
