Part Time Member Service Representative

Jolt Credit Union•Bay City, MI

21h•Onsite

About The Position

Join Our Team as a Part-Time Member Service Representative at the Euclid Avenue Branch in Saginaw, MI. This role involves 24-28 hours per week, including some Saturdays. Jolt Credit Union is a community-focused financial institution that values meaningful relationships and teamwork. As a Member Service Rep, you will be the primary point of contact for members, assisting them with financial transactions and recommending products to enhance their financial well-being.

Requirements

Prior experience in customer service is a must (cash handling, teller, or sales experience a bonus!)
Strong communication skills, both verbal and written
High attention to detail and a knack for accuracy
Confidence, patience, and a positive attitude
Ability to occasionally lift up to 50 lbs and stay on your feet during shifts
A passion for helping others and being part of a team

Nice To Haves

Cash handling experience
Teller experience
Sales experience

Responsibilities

Deliver service to both members and coworkers that is in alignment with our Service Promise: "Giving it All We've Got, Every Day and Everywhere"
Credit union product promotion and recommendations
Verifying cash in drawer at beginning and end of day
Processing deposits, loan payments, VISA payments, and other types of payments
Disbursing account withdrawals and cashing checks
Process other teller transactions relative to accounts, credit cards, loans, etc.
Issuing Cashier's checks
Cashing U.S. Savings Bonds
Responding to member inquiries (interest rates, account balances, etc.)
Assisting with balancing branch, vault, ATM, etc.
Protecting the credit union from fraud