Part Time Member Service Representative

Jolt Credit Union • Saginaw Charter Township, MI

2d • Onsite

About The Position

Join Our Team as a Part-Time Member Service Representative. Are you energized by helping others? Do you thrive in a supportive, community-focused environment where every interaction matters? If you’re ready to give it all you’ve got, every day and everywhere, then Jolt Credit Union wants to meet you! At Jolt Credit Union, we’re more than just a financial institution – we’re a movement. We believe in giving back to our community, building meaningful relationships with our members, and supporting each other as teammates. When you join our team, you’re part of something bigger. As a Part-Time Member Service Rep, you’ll be the face of Jolt for our members – greeting them with a smile, helping them navigate financial transactions, and recommending products that improve their financial well-being. You’ll work between 24-28 hours a week, including some Saturdays from 8:30am-12:30pm. This role is perfect for someone who loves connecting with people and delivering top-notch service in a fast-paced environment.

Requirements

• Prior experience in customer service is a must (cash handling, teller, or sales experience a bonus!)
• Strong communication skills, both verbal and written
• High attention to detail and a knack for accuracy
• Confidence, patience, and a positive attitude
• Ability to occasionally lift up to 50 lbs and stay on your feet during shifts
• A passion for helping others and being part of a team
• Energetic
• Motivated
• Empathetic
• Committed to community service

Nice To Haves

• cash handling experience
• teller experience
• sales experience

Responsibilities

• Deliver service to both members and coworkers that is in alignment with our Service Promise: "Giving it All We've Got, Every Day and Everywhere"
• Credit union product promotion and recommendations
• Verifying cash in drawer at beginning and end of day
• Processing deposits, loan payments, VISA payments, and other types of payments
• Disbursing account withdrawals and cashing checks
• Process other teller transactions relative to accounts, credit cards, loans, etc.
• Issuing Cashier's checks
• Cashing U.S. Savings Bonds
• Responding to member inquiries (interest rates, account balances, etc.)
• Assisting with balancing branch, vault, ATM, etc.
• Protecting the credit union from fraud

Benefits

• 401(k) with Employer Match
• Dependent Care Flexible Spending Account
• Employee Assistance Program
• Employee Wellness Program with Quarterly Bonus Incentives
• Training, Growth Opportunities, and a Supportive Team Culture
• Paid Time Off
• referral-based incentives
• continuous, in-house education
• opportunities to level up in your role with increased pay

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed