Bethlehem YMCA: Member Service Representative (2 Weekenders)

New Applicants•Delmar, NY
•$16•Onsite

About The Position

The Bethlehem YMCA is seeking two Member Service Representatives to join their team. This part-time position offers flexibility with early wage access and weekend shifts. Responsibilities include providing excellent customer service, managing inquiries, and supporting members.

Requirements

  • 1-3 years of previous work experience in customer service, sales, or related experience.
  • Basic knowledge of computers.
  • Excellent organizational, communication, and problem-solving abilities.
  • Ability to relate to diverse groups in the community.
  • CPR, AED, and First Aid certifications (must be completed within 30 days of hire).
  • New Employee Orientation, Sexual Harassment, ALICE (Active Shooter), and Blood-borne Pathogens trainings (must be completed within 90 days of hire).

Responsibilities

  • Provide excellent customer service to YMCA members.
  • Handle member inquiries and resolve issues.
  • Support sales and membership activities.
  • Maintain basic computer knowledge for daily tasks.
  • Utilize organizational, communication, and problem-solving skills.
  • Relate to diverse groups within the community.

Benefits

  • Early Wage Access (EWA) program
  • Employee YMCA Membership
  • Y Retirement
  • Paid Sick Leave
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