Member Service Representative-Teller

North Star Community Credit UnionVelva, ND
$0 - $18Onsite

About The Position

At North Star Community Credit Union, our Member Services Representatives play an important role in creating a positive member experience. In this part-time position, you will provide friendly, accurate, and professional service while assisting members with everyday financial transactions and account needs. If you enjoy helping people, building relationships, and making a difference within your community, we would love to meet you.

Requirements

  • Customer service, cash handling, retail, or financial experience preferred
  • High School Diploma or GED required
  • Strong customer service and communication skills
  • Attention to detail and accuracy
  • Professionalism and confidentiality
  • Comfortable using computers and financial systems
  • Ability to work collaboratively in a team-focused environment

Responsibilities

  • Welcome members and provide exceptional service in person, by phone, and electronically
  • Process deposits, withdrawals, loan payments, and other financial transactions accurately and efficiently
  • Assist members with account questions and credit union services
  • Support members with online banking and account access needs
  • Balance your cash drawer and daily transactions while researching discrepancies
  • Identify opportunities to recommend products and services that may benefit members
  • Maintain accurate records while following all credit union policies and procedures
  • Support branch operations through administrative tasks such as answering phones, scanning, filing, and data entry
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