Member Relationship Representative

Northland Area FCU•West Branch, MI
•Onsite

About The Position

Northland Area FCU is seeking a full-time Member Relationship Representative at its West Branch I location. The representative serves as the face of the credit union, delivering outstanding member service and handling daily financial transactions accurately. The role includes meeting member education and service goals and promoting products that support members’ financial needs. It is a fast-paced, people-focused position with paid training, incentive pay, annual bonuses, advancement opportunities, and an benefits package.

Requirements

  • Must possess and maintain a valid driver’s license.
  • Previous credit union, financial institution, cash handling, customer service, sales, or related experience is preferred.

Nice To Haves

  • Previous credit union, financial institution, cash handling, customer service, sales, or related experience.

Responsibilities

  • Deliver outstanding service to credit union members.
  • Handle daily financial transactions accurately.
  • Meet member education and service goals.
  • Promote products that help members thrive.

Benefits

  • Incentive pay
  • Annual bonuses
  • Paid training
  • Advancement opportunities
  • Benefits package
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