Member of GTM - Strategic Accounts

Groq • San Francisco, NY

9d

About The Position

Groq is building a global cloud platform for production AI inference, powered by its LPU, a processor designed specifically for AI inference. As a member of the GTM team, you will work at the intersection of customers, engineering, and the business, serving as an early technical and commercial point of contact for prospective customers and supporting them through evaluation, agreement, and renewal.

You will join the Americas enterprise team and work alongside the Director, Americas and field engineering. You will learn to qualify, size, and price inference capacity, then take ownership of those customer conversations as you ramp. Over time, the role can expand to larger dedicated deployments and emerging Groq infrastructure opportunities. The position combines technical understanding of customer workloads with commercial judgment, deal and renewal coordination, and process and automation improvements that help a small team serve a growing market.

Requirements

• 5 to 8 years of experience in a customer-facing technical role, such as forward deployed engineering, solutions engineering, technical consulting, or technical account management; experience at an AI, ML, or cloud infrastructure company is ideal.
• Hands-on familiarity with LLM inference, including the ability to discuss models, throughput, latency, tokens per minute, and tradeoffs between dedicated, reserved, and shared capacity, or the technical foundation to learn these topics quickly.
• A consultative approach: diagnose customer needs before recommending a solution and be comfortable telling prospects when Groq is not the right fit.
• Commercial fluency with pricing, order forms, renewals, and enterprise contract mechanics, or close collaboration with sales that enables learning these quickly.
• Strong organization and process orientation, including maintaining a clean pipeline, closing loops, and following up reliably.
• Entrepreneurial, self-directed approach; identify gaps and bring proposed solutions rather than only raising problems.
• Ability to adapt communication for audiences ranging from infrastructure engineers debugging workloads to CFOs signing large order forms.
• Comfort operating amid ambiguity, adapting to new workflows and environments, pivoting when needed, and moving forward without perfect information.

Nice To Haves

• Experience at a neocloud, inference provider, GPU cloud, or AI lab.
• Experience with Salesforce or deal desk tooling.
• A track record of building or improving go-to-market processes.

Responsibilities

• Own inbound interest in GroqCloud from first contact through qualification, ensuring prospective customers receive thoughtful, timely responses.
• Lead workload and requirements conversations, understand customers' inference needs, and translate them into suitable Groq solutions.
• Turn customer requirements into capacity proposals and order forms, guide customers through the commercial process, and help close deals with support from the Director.
• Build and manage the renewal process, keeping existing customers on current terms, expanding appropriate accounts, and transitioning others cleanly.
• Coordinate with legal, finance, sales operations, and engineering to keep agreements progressing on time and stakeholders informed.
• Extend existing automation and workflows and design new systems that allow a small team to serve a large and growing market.
• Identify gaps in sales, renewal, and billing processes and propose solutions.
• As the role develops, contribute technically and commercially to larger dedicated capacity deployments and emerging Groq infrastructure opportunities.

Benefits

• Long-Term Incentive (LTI) Program.
• A robust suite of employee benefits.
• Potential additional incentive compensation, such as a bonus, commission, or other performance-based compensation, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed