Member Experience Associate (Golf, Fitness, & Hospitality)

Green Bay Country Club • Green Bay, WI

9d

About The Position

Green Bay Country Club is seeking friendly, energetic, and service-oriented individuals for a Member Experience Associate role combining customer service, recreation, hospitality, café operations, and retail sales in a private club environment. The associate supports members and guests across golf, fitness and wellness, café, and retail areas, helping create memorable and engaging experiences. Training and support are provided.

Requirements

• Friendly and professional attitude.
• Strong communication and interpersonal skills.
• Dependable and detail-oriented.
• Ability to multitask and adapt in a fast-paced environment.
• Comfortable working independently and as part of a team.
• Availability to work evenings, weekends, and holidays as needed.
• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 25 pounds.
• Frequent bending, reaching, and light cleaning duties.
• Ability to work throughout multiple areas of the Sports Center and club facilities.

Nice To Haves

• Customer service, hospitality, food service, golf, fitness, retail, or recreation experience is preferred but not required.

Responsibilities

• Welcome members and guests with exceptional hospitality.
• Assist with golf simulator reservations and operations.
• Support fitness and wellness areas, including sauna reservations and member amenities.
• Assist with daily operations of the Quarry Café.
• Prepare and serve beverages according to club standards.
• Operate the Lifestyle Shop and process retail purchases.
• Answer member questions and provide outstanding customer service.
• Maintain clean, organized, and welcoming spaces throughout the Sports Center.
• Stock supplies, towels, merchandise, and café inventory.
• Work collaboratively with teammates across multiple departments.
• Help create a positive, engaging experience for all members and guests.

Benefits

• Flexible scheduling
• Competitive pay
• Beautiful club environment
• Fun, team-oriented culture
• Variety throughout your workday
• Opportunity to interact with members and guests
• Training and support provided
• Opportunity to build hospitality, customer service, golf, and recreation experience

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed