Member Experience Associate (Golf, Fitness, & Hospitality)
About The Position
Green Bay Country Club is seeking friendly, energetic, and service-oriented individuals for a varied role combining customer service, recreation, hospitality, café operations, and retail sales. The associate helps create memorable experiences for members and guests by supporting golf simulator reservations, fitness and wellness amenities, the Quarry Café, and the Lifestyle Shop. The role also involves maintaining welcoming spaces and working with teammates across multiple departments. The position offers flexible scheduling, competitive pay, a team-oriented culture, training and support, and the opportunity to gain hospitality, customer service, golf, and recreation experience.
Requirements
- A friendly and professional attitude.
- Strong communication and interpersonal skills.
- Dependability and attention to detail.
- Ability to multitask and adapt in a fast-paced environment.
- Comfort working independently and as part of a team.
- Availability to work evenings, weekends, and holidays as needed.
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 25 pounds.
- Ability to perform frequent bending, reaching, and light cleaning duties.
- Ability to work throughout multiple areas of the Sports Center and club facilities.
Nice To Haves
- Customer service, hospitality, food service, golf, fitness, retail, or recreation experience is preferred but not required.
Responsibilities
- Welcome members and guests with exceptional hospitality.
- Assist with golf simulator reservations and operations.
- Support fitness and wellness areas, including sauna reservations and member amenities.
- Assist with daily operations of the Quarry Café.
- Prepare and serve beverages according to club standards.
- Operate the Lifestyle Shop and process retail purchases.
- Answer member questions and provide outstanding customer service.
- Maintain clean, organized, and welcoming spaces throughout the Sports Center.
- Stock supplies, towels, merchandise, and café inventory.
- Work collaboratively with teammates across multiple departments.
- Help create a positive, engaging experience for all members and guests.
Benefits
- Flexible scheduling
- Competitive pay
- Beautiful club environment
- Fun, team-oriented culture
- Variety throughout your workday
- Opportunity to interact with members and guests
- Training and support provided
- Opportunity to build hospitality, customer service, golf, and recreation experience
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
