Member CARE Representative
WeStreet Credit Union•Tulsa, OK
About The Position
WeStreet Credit Union is seeking enthusiastic, member-focused, passionate, and caring Member CARE Representatives (Call Center Agents). Representatives are central to the credit union’s member service experience, using a professional demeanor, courteous approach, and excellent communication skills to deliver a superior experience to every member they engage with. The role is in a CARE center environment and calls for initiative, discernment, and a desire to learn and grow.
Requirements
- People skills.
- Professionalism.
- Communication skills.
- Solution and resolution skills.
- Desire to learn and grow.
- Willingness to exercise exceptional discernment skills.
Nice To Haves
- Spanish language ability is welcomed.
Responsibilities
- Deliver a superior experience for every member engaged with.
- Serve as a core part of the credit union’s member service experience.
- Champion the role while exercising exceptional discernment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
