PRN Member Care Advocate

Curant Health•Smyrna, GA

10d

About The Position

Curant Health is seeking a PRN Member Care Assistant / Certified Medical Assistant or Registered Medical Assistant to support its clinical services team. The role supports patient enrollment into Care Management from assigned clinics, providers, and direct patient outreach initiatives. The CMA reviews and documents information in EHRs, contacts referrals to explain the benefits of using Curant Health, and appropriately enrolls referrals. Candidates must be available for at least three days of onsite training at the Smyrna, Georgia location, with training hours from 8:30 AM to 5:30 PM. After successful completion of training and demonstration of proficiency, the position may offer some work-from-home flexibility, subject to business needs and leadership discretion.

Requirements

Current Certified Medical Assistant or Registered Medical Assistant credential in good standing.
At least 2 years of clerical or clinical experience in a healthcare setting.
High school diploma or equivalent.
Availability for a minimum of three onsite training days at the Smyrna, Georgia location, 8:30 AM–5:30 PM.

Responsibilities

Provide general administrative support, including printing daily mailings in accordance with established Service Level Agreements (SLAs), data entry, and other clerical or clinical tasks.
Communicate by phone with patients, providers, pharmacies, and other partners to deliver a superior customer experience.
Support the MEOT Team with tasks and activities that promote improved patient adherence.
Organize and prioritize daily workload to align with company goals and departmental priorities.
Maintain clear, accurate, and complete documentation.
Complete daily tasks and responsibilities independently with minimal supervision.
Promote a collaborative environment with a positive, team-oriented attitude.
Maintain a professional demeanor in communication, conduct, and problem-solving.
Uphold high standards of integrity.
Perform additional assigned duties while complying with HIPAA regulations.
Review and document information in EHRs, contact referrals to explain Curant Health's services, and enroll appropriate referrals into Care Management.