PRN Member Care Advocate

Curant Health•Smyrna, GA

9d•Hybrid

About The Position

Curant Health is seeking a PRN Member Care Assistant / Certified Medical Assistant or Registered Medical Assistant to support its clinical services team. The role supports patient enrollment into Care Management from assigned clinics and providers, as well as through direct patient outreach. The CMA reviews and documents information in electronic health records, contacts referrals to explain the benefits of Curant Health, and enrolls referrals appropriately. Candidates must be available for at least three days of onsite training at the Smyrna, Georgia location. Training hours are 8:30 AM–5:30 PM. After training requirements are completed and proficiency is demonstrated, the position may offer some work-from-home flexibility. Remote flexibility depends on business needs and leadership discretion. The role requires HIPAA compliance, accurate documentation, professional communication, and a collaborative, team-oriented approach. Curant Health describes its culture and values using ICARE: Integrity, Communication, Accountability, Relationships, and Excellence.

Requirements

Hold a current Certified Medical Assistant or Registered Medical Assistant credential in good standing.
Have at least 2 years of clerical or clinical experience in a healthcare setting.
Have a high school diploma or equivalent.
Be available for a minimum of three days of onsite training at the Smyrna, Georgia location, with training hours of 8:30 AM–5:30 PM.

Responsibilities

Provide general administrative support as assigned, including printing daily mailings in accordance with established Service Level Agreements, data entry, and other clerical or clinical tasks.
Communicate by phone with patients, providers, pharmacies, and other partners to deliver a superior customer experience.
Support the MEOT Team with tasks and activities that promote improved patient adherence.
Organize and prioritize daily workload in alignment with company goals and departmental priorities.
Maintain clear, accurate, and complete documentation.
Work independently to complete daily tasks and responsibilities with minimal supervision.
Promote a collaborative environment with a positive, team-oriented attitude.
Maintain a consistently professional demeanor in communication, conduct, and problem-solving.
Uphold high standards of integrity.
Perform additional duties as assigned while complying with HIPAA regulations.
Review and document information in electronic health records, contact referrals to explain Curant Health’s benefits, and enroll referrals appropriately.