Member Business Loan Processor II

Service 1st Federal Credit Union•Danville, PA

2d•Onsite

About The Position

Under the direction of the VP Member Business Services, this role performs routine lending services to assist in meeting member business account needs. The position is responsible for the day-to-day member business account maintenance functions and services existing accounts. It also assists with managing the member business loan portfolio and performs administrative tasks to support the member business lending department, including organizing and maintaining closed loan files and documentation, both paper and electronic. The role involves analyzing applicant credit and completing annual reviews and renewals, as well as assisting with the collections of member business accounts.

Requirements

Three years to five years of similar or related experience as a credit analyst or underwriter.
Prior financial institution experience is required.
Familiarity with lending processes and regulations is required.
Strong personal computer skills with the ability to learn new software.
Intermediate to advanced Microsoft Excel/Office skills are required.
Intermediate mathematical skills (calculations and concepts involving decimals, percentages, fractions, etc.).
Professional, well-developed interpersonal skills necessary for projecting and communicating a positive image.
Excellent verbal and written communication skills are required.
State of Pennsylvania residency required.

Nice To Haves

Two-year college degree in business, finance, economics or related field of study.
Completion of a specialized certification or licensing.
Completion of specialized training courses conducted by vendors.
Job-specific skills acquired through an apprenticeship program.

Responsibilities

Maintain loan/credit files in an orderly and professional manner, updating them with new or relevant information including balance sheets, profit and loss statements, cash flow projections, and all loan documentation.
Provide technical support, including data entry and scanning documents, to maintain the integrity of data within the loan servicing system.
Prepare and process all documentation related to Member Business credit transactions and close loans.
Prepare files for audit after loans are closed.
Serve as the primary liaison between the credit union and Member Business Lending (MBL) CUSO, monitoring all MBL processes including participation loans and Small Business Administration (SBA) loans.
Coordinate and execute the annual review process and ensure compliance with MBL policy.
Take applications for business loans, review member financial conditions, and perform initial credit analysis to determine if credit requests satisfy policy and procedural guidelines.
Present underwriting recommendations for approval.
Monitor the existing loan portfolio to maintain a high-quality asset base.
Assist members with loan or relationship-related questions, concerns, payment issues, and obtaining annual financial information.
Assist with account collections as needed.
Represent the credit union at various functions to develop and maintain business relationships.
Perform other job-related duties as assigned.
Monitor participation loan payments and complete back-office needs such as insurance verifications, government reporting, and loan reviews.
Wire funds to appropriate entities for participation loans and maintain frequent contact with CUSO and participating credit unions.
Perform functions relating to loan services, including providing information, scheduling appointments, and mailing notices in compliance with federal and credit union laws, regulations, and policies.
Assist in seeking new member business loan and deposit client opportunities and servicing existing accounts.
Provide support to the VP Member Business Services with the administration of Business Deposit Accounts/Services, including the creation and implementation of new business products and services and managing the ongoing performance of the portfolio.
Work directly with vendors that support the credit union's member business lending account-related products and services.
Provide due diligence on vendors and products when required.
Provide support to credit union and MBL CUSO lenders with financial statement analysis, loan documentation, clerical tasks, and documentation collection.
Provide informed, prompt, professional, and accurate service and support to all members and associates.
Assist with other member and financial services as necessary.
Maintain an excellent knowledge of financial services offered by the credit union and be knowledgeable of competitors' services.
Promote credit union products and services by identifying opportunities to meet the needs of members, select employer groups (SEGs), and member businesses.
Assist with internal audits and examinations.
Maintain a thorough knowledge of state and federal laws related to member business lending, including any federal or state reporting requirements.
Maintain a current understanding of lending regulations and comply with policies and regulations including, but not limited to Truth in Lending, Fair Lending, RESPA, HMDA, MLA, FCRA, SAFE Act, and Collections laws.
Attend conferences, seminars, and workshops related to the job, and maintain eligibility and continuing education requirements necessary to obtain and maintain various license requirements for the position.
Travel periodically, as needed, to visit potential and existing member business clients, branch locations, SEGS, and to attend various community and/or credit union meetings and events.
Ensure full compliance with the credit union’s policies and procedures, internal controls, confidentiality standards, Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering (AM) requirements, and all applicable regulatory and audit obligations.