Member Business Loan Processor
About The Position
Under the direction of the VP Member Business Services, this role performs routine lending services to assist in meeting member business account needs. The position is responsible for the day-to-day member business account maintenance functions and services existing accounts. It also assists with managing the member business loan portfolio and performs administrative tasks to support the member business lending department, including organizing and maintaining closed loan files and documentation, both paper and electronic. The role also completes annual reviews and renewals and assists with the collections of member business accounts.
Requirements
- One year to three years of similar or related experience.
- A two-year college degree in business, finance, economics or related field of study, OR completion of a specialized certification or licensing, OR completion of specialized training courses conducted by vendors, OR job-specific skills acquired through an apprenticeship program.
- Strong personal computer skills with the ability to learn new software.
- Intermediate to advanced Microsoft Excel/Office skills.
- Intermediate mathematical skills (calculations and concepts involving decimals, percentages, fractions, etc.).
- Professional, well-developed interpersonal skills necessary for projecting and communicating a positive image.
- Excellent verbal and written communication skills.
- Close visual acuity to prepare and analyze data and figures; view a computer terminal; read; assess work quality and operate a motor vehicle.
- State of Pennsylvania residency required.
- Accountable for full compliance with the credit union’s policies and procedures, internal controls, confidentiality standards, Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering (AM) requirements, and all applicable regulatory and audit obligations.
Nice To Haves
- Prior financial institution experience.
- Familiarity with lending processes and regulations.
Responsibilities
- Maintain loan/credit files in an orderly and professional manner, updating them with new or relevant information as necessary, including current balance sheets, profit and loss statements, cash flow projections, and all loan documentation.
- Provide technical support, including data entry and scanning documents, to maintain the integrity of data within the loan servicing system.
- Prepare and process all documentation related to Member Business credit transactions.
- Complete all loan documents and close loans.
- Prepare files for audit after loans are closed.
- Serve as the primary liaison between the credit union and Member Business Lending (MBL) CUSO.
- Monitor all MBL processes, including participation loans and Small Business Administration (SBA) loans.
- Coordinate and execute the annual review process and ensure compliance with MBL policy.
- Monitor the existing loan portfolio to maintain a high-quality asset base.
- Assist members with loan or relationship-related questions and concerns, payment issues, and obtaining annual financial information.
- Assist with account collections as needed.
- Represent the credit union at various functions to develop and maintain business relationships.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
