Loan Processor

Triad Financial Services IncAnaheim, CA
$0 - $25Onsite

About The Position

As a Loan Processor, you will play a vital role in our wholesale lending operations, responsible for efficiently processing loan files from application to closing. Having successfully completed training and a probationary period as a Trainee, you will utilize your expertise to collect and review borrower documents, communicate with customers, and collaborate closely with team members to ensure timely and accurate processing of loan applications.

Requirements

  • High school diploma or equivalent is mandatory
  • Previous experience of 2-3 years in a professional office setting is required, ideally in an administrative or mortgage assistant role.
  • Understanding of various loan products, including conventional loans, FHA, VA, adjustable/fixed-rate mortgages, etc., is essential.
  • Highly driven and goal-oriented, with exceptional customer service and communication capabilities.
  • Comfortable working in a dynamic, fast-paced environment.
  • Skilled in managing a loan pipeline and associated tasks to meet designated turn times effectively.
  • Proficient in Microsoft Office suite; capable of swiftly acquiring proficiency in the company’s proprietary mortgage software products.

Nice To Haves

  • college degree in finance or banking is preferred

Responsibilities

  • Collect and review borrower documents, including income verification, credit reports, and property information, to ensure completeness and accuracy.
  • Process loan files in compliance with company policies, regulatory guidelines, and investor requirements.
  • Communicate with customers to request additional documents or information, provide status updates, and address inquiries throughout the loan process.
  • Work closely with Loan Officers and Underwriters to resolve issues, address conditions, and clear loan file for approval.
  • Maintain detailed and organized loan files, ensuring all documentation is properly documented and stored.
  • Verify data accuracy in loan origination system and other relevant software platforms.
  • Coordinate with third-party vendors, such as appraisers and title companies, to facilitate loan transactions.
  • Adhere to established timelines and service level agreements to meet closing deadlines.
  • Provide exceptional customer service, ensuring a positive experience for borrowers throughout the loan process.
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