Loan Processor

GreenStone Farm Credit ServicesAnn Arbor, MI
Onsite

About The Position

At GreenStone Farm Credit Services, we're seeking a dedicated and customer-focused Loan Processor to be the cornerstone of our exceptional service for our Country Living (consumer) segment. This role stands as a vital pillar within our team, directly contributing to our seamless loan processing and loan documentation operations. As a Loan Processor at our organization, you'll have the opportunity to make a significant impact by fostering customer relationships and collaborating closely with our dedicated association staff.

Requirements

  • HS Diploma or Equivalent
  • 2 + years customer service or office experience required.
  • Communication Expert: Excellent verbal and written communication skills to maintain relationships and provide status updates.
  • Detail-Oriented: Strong attention to detail to accurately enter and verify data.
  • Problem Solver: Ability to resolve issues efficiently and effectively.
  • Multitasking Pro: Skilled in managing multiple tasks and priorities.

Nice To Haves

  • Mortgage, loan or title experience

Responsibilities

  • Collecting, coordinating, and uploading documentation.
  • Facilitating loan closings.
  • Providing disclosures in a timely manner in accordance with compliance.
  • Clearing any approval conditions as outlined by legal or credit.
  • Data entry.
  • Loan servicing.
  • Property management coordination.
  • Supply ordering.
  • Ordering title commitments, flood insurance, appraisals.
  • Generating loan documents.
  • Reading legal descriptions.
  • Working closely with the loan officer and borrower to clear exceptions prior to closing.
  • Providing excellent internal and external customer service.
  • Daily customer interactions, answering incoming calls, receipting payments, and disbursing funds.

Benefits

  • 15 vacation days
  • 12 sick days
  • 12 paid holidays per year
  • 401(k) plan – up to a 9% employer contribution/match
  • Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
  • $150/year Logo Wear allowance
  • $400/year Wellness Subsidy/Reimbursement & wellness programs
  • $6,000 lifetime maximum Student Debt repayment program
  • Yearly bonus/incentive opportunity available to all benefit eligible employees
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