Loan Processor

GreenStone Farm Credit Services•Ann Arbor, MI

5d•Onsite

About The Position

At GreenStone Farm Credit Services, we're seeking a dedicated and customer-focused Loan Processor to be the cornerstone of our exceptional service for our Country Living (consumer) segment. This role stands as a vital pillar within our team, directly contributing to our seamless loan processing and loan documentation operations. As a Loan Processor at our organization, you'll have the opportunity to make a significant impact by fostering customer relationships and collaborating closely with our dedicated association staff.

Requirements

HS Diploma or Equivalent
2 + years customer service or office experience required.

Nice To Haves

Mortgage, loan or title experience
Excellent verbal and written communication skills to maintain relationships and provide status updates.
Strong attention to detail to accurately enter and verify data.
Ability to resolve issues efficiently and effectively.
Skilled in managing multiple tasks and priorities.

Responsibilities

Collecting, coordinating, and uploading documentation.
Facilitating loan closings.
Providing disclosures in a timely manner in accordance with compliance.
Clearing any approval conditions as outlined by legal or credit.
Data entry.
Loan servicing.
Property management coordination.
Supply ordering.
Ordering title commitments, flood insurance, appraisals.
Generating loan documents.
Reading legal descriptions.
Working closely with the loan officer and borrower to clear exceptions prior to closing.
Providing excellent internal and external customer service.
Daily customer interactions, answering incoming calls, receipting payments, and disbursing funds.