Loan Processor II

Guild Mortgage•Pensacola, FL

1d•$40,721 - $61,081•Onsite

About The Position

Guild Mortgage Company, a mortgage banking firm established in 1960, is dedicated to serving homeowners and buyers by providing affordable home financing with the best available terms and unparalleled professionalism. This position is responsible for processing residential mortgage loans, achieving production and quality metrics, and acting as a liaison between loan officers, borrowers, underwriters, and funding departments. The role involves preparing and reviewing loan files for completeness and compliance with underwriting and investor guidelines, monitoring processing cycle times to ensure timely closings, and communicating and coordinating the resolution of issues that may delay loan closings.

Requirements

High school diploma or equivalent required.
Total recent work experience includes two or more years’ experience as a Loan Processor processing conventional loans.
At least one year experience in processing FHA or VA loans.
Ability to build strong relationships with loan officers, production, underwriting, closing, and other internal and external partners.
Detailed knowledge of overall mortgage lending internal processes and controls.
Detailed knowledge of federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional and FHA or VA loans.
Detailed knowledge of conventional and FHA or VA loans, including various product/program guidelines, necessary conditions for approval, and investor-specific guidelines.
Detailed knowledge of valid documentation related to processing consumer mortgage applications (e.g., tax returns, financial statements and records, verification of income and deposits, etc.).
Ability to prioritize multiple tasks in a deadline-driven environment.
Strong sense of urgency and responsiveness.
Excellent customer service, interpersonal, verbal and written communication skills.
Intermediate math skills.
Strong detail orientation and highly organized.
Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs.
Excellent verbal and written communication skills required.
Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
Commitment to company values.
Proactive attention to each person (Customer Service).
Do and say what's right (Integrity).
Treat others with dignity (Respect).
Listen and work together (Collaboration).
Seek knowledge and strive for improvement (Learning).
Deliver the unexpected (Excellence).

Nice To Haves

College courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred.

Responsibilities

Serve as the primary contact for non-licensed activity once a loan is submitted.
Monitor the overall lending process, identifying, resolving, and communicating issues that could impact timely loan closure.
Identify potential issues and communicate them to the consumer and loan officer.
Request supporting documentation from borrowers within required timeframes.
Order and review all third-party documentation (credit checks, title reports, appraisals, tax returns, employment/asset verifications) to identify and address potential issues.
Check ratios and verify the accuracy of Automated Underwriting System (AUS) findings and program applicability.
Review and verify documentation integrity to ensure alignment with findings, completeness, and compliance, then submit the loan file to underwriting for approval.
Identify qualifying/program issues prior to submission to Underwriting.
Provide options within guidelines and make recommendations for suitable programs if borrowers may qualify.
Update and verify the accuracy of data input into the system.
Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as applicable state-specific and local regulations.
Stay current with federal and state regulations and industry guidelines.
Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing.
Order the generation of loan documents.
Use and modify templates to compose professional correspondence and emails.
Provide status updates to Loan Officers and/or borrowers.