Member Assist Cart Attendant - New Location Baytown, TX
About The Position
The Member Assist Cart Attendant helps create a positive first and last impression for Sam’s Club members. The role involves retrieving and organizing carts and flatbeds, assisting members with transporting and loading purchases into vehicles, and maintaining a clean, safe, and orderly parking lot and exterior. Attendants operate cart retrieval equipment according to company policies, conduct safety sweeps, follow merchandise-handling procedures, and correct or report unsafe situations to management. They proactively engage with members, answer questions, provide friendly service, and promote Sam’s Club products, services, and memberships. The work is active and primarily outdoors in varying weather conditions, with time spent on one’s feet. This position is part of the founding team for the new Baytown, Texas club.
Requirements
- Deliver excellent member service and maintain member satisfaction as a priority.
- Be dependable and self-motivated, with a positive attitude and strong work ethic.
- Thrive in a fast-paced, physically active environment and be able to multitask.
- Be comfortable working outdoors and staying active in all weather conditions.
- Be able to stand for long periods while assisting members quickly and accurately.
- Take pride in maintaining clean and safe environments and solve problems proactively.
- Be available for flexible scheduling, including weekends and holidays.
Nice To Haves
- Customer service experience.
Responsibilities
- Maintain the availability and organization of carts and flatbeds in the correct locations.
- Assist members with transporting and loading purchases into their vehicles.
- Operate cart retrieval equipment according to company policies and procedures.
- Identify members who need assistance, engage them, and provide friendly, helpful service.
- Maintain parking lot cleanliness and a safe, well-kept exterior environment.
- Conduct safety sweeps, follow merchandise-handling procedures, and correct or report unsafe situations to management.
- Properly maintain equipment and ensure carts and flatbeds are organized and stocked.
- Promote Sam’s Club products, services, and memberships during member interactions.
- Maintain a positive attitude by smiling, greeting, and thanking members.
- Answer member questions and provide customer service across the club as needed.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including PTO and/or PPTO.
- Parental leave and family care leave.
- Bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U company-paid education program, including tuition, books, and fees for eligible programs.
- Career advancement opportunities and training and development opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
