Part-Time Member Advisor - Parma
About The Position
TRUE Community Credit Union is hiring a part-time Member Advisor at its Parma Branch. The role helps members with everyday banking needs and provides personalized financial solutions. The Member Advisor serves as a trusted resource, delivering service and guidance through financial interactions and helping members work toward their financial goals. The position works approximately 26 to 29 hours per week. Scheduled hours are Monday through Friday between 8:45 a.m. and 5:00 p.m., with occasional shifts beginning as early as 7:00 a.m., and 2 to 3 Saturdays per month from 8:45 a.m. to 1:00 p.m. Pay is $17.00 to $18.50.
Requirements
- High school diploma or GED.
- Strong communication and relationship-building skills.
- Ability to multitask in a fast-paced environment.
- Comfort using technology and learning new systems.
Nice To Haves
- One year of banking, retail, cash handling, customer service, sales, or related experience is preferred.
Responsibilities
- Process deposits, withdrawals, transfers, loan payments, and other account transactions accurately and efficiently.
- Open and maintain deposit accounts.
- Assist members with consumer loan applications.
- Educate members on fraud prevention and account security.
- Recommend products and services that support members’ financial well-being.
- Deliver outstanding customer service, identify member needs, and build lasting relationships.
Benefits
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- 12 paid holidays
- 401(k) with company match
- Pension plan
- Gym membership reimbursement
- Tuition reimbursement
- Growth and development opportunities
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
